Account Manager, Strategic, France

Atlassian
France
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Teamwork","Adaptability","Discovery","Problem-solving","Influencing"]

Own retention and expansion of Atlassian’s most strategic enterprise customers in France and DACH. Drive renewals and growth across a large solution and product portfolio through end-to-end sales cycles, account planning, and competitive/white-space analysis. Build senior and executive relationships (phone, video, and in-person), identify risk areas, forecast performance, and partner cross-functionally with Sales to accelerate total book-of-business growth.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Atlassian
Atlassian
2 days ago

Account Manager, Strategic, France

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own retention and expansion of Atlassian’s most strategic enterprise customers in France and DACH. Drive renewals and growth across a large solution and product portfolio through end-to-end sales cycles, account planning, and competitive/white-space analysis. Build senior and executive relationships (phone, video, and in-person), identify risk areas, forecast performance, and partner cross-functionally with Sales to accelerate total book-of-business growth.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Accelerate revenue growth by maximizing expansion opportunities using existing customer footprints through a top-down, solution-oriented approach.
  • •Manage high-value renewals and expansion across a sizable solution and product portfolio while delivering strong customer retention.
  • •Oversee growth opportunity management and sales cycles end-to-end, including upsell, upgrade, and cross-sell across the customer lifecycle.
  • •Partner with Sales on account planning and drive total book-of-business growth through competitive, market, and white-space analysis.
  • •Maintain expertise on solution and product updates, identify customer portfolio risks, forecast performance for the owned book of business, and advocate for customer needs internally.

Key Requirements

  • •7+ years of experience in account management, inside sales, customer success, or related business areas, achieving revenue targets and accelerating expansion.
  • •4+ years selling Enterprise SaaS products across a global account footprint.
  • •Experience managing high-revenue Enterprise customer engagements and complex, end-to-end sales cycles.
  • •Experience working with Channel Partners and GSIs to retain and grow customer accounts.
  • •Experience using Salesforce, Clari, and Tableau, and analyzing data to identify opportunities and forecast growth; speak French fluently with experience in the French market.
Experience:Enterprise SaaSInside salesCustomer successChannel partnersGlobal account management
Skills:TeamworkAdaptabilityDiscoveryProblem-solvingInfluencing
Languages:French
Tech Stack:SalesforceClariTableau

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
Glassdoor
Glassdoor: 3.1
WebsiteLinkedInGlassdoor