Senior Solutions Engineer

Atlassian
Bengaluru, India
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Organizational skills","Problem-solving","Collaboration"]

Drive enterprise solutioning for complex customer challenges by partnering with sales and channel partners to understand needs, map them to Atlassian value propositions, and deliver compelling product/solution demonstrations. Identify cross-product expansion opportunities, lead technical evaluations, and guide customers on best practices and implementation strategies. Collect customer feedback and competitive insights to inform product improvements while executing in a fast-paced, ambiguous environment.

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Atlassian
Atlassian
2 hours ago

Senior Solutions Engineer

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Last checked: 2 hours agoStatus: Live

Job Summary

Drive enterprise solutioning for complex customer challenges by partnering with sales and channel partners to understand needs, map them to Atlassian value propositions, and deliver compelling product/solution demonstrations. Identify cross-product expansion opportunities, lead technical evaluations, and guide customers on best practices and implementation strategies. Collect customer feedback and competitive insights to inform product improvements while executing in a fast-paced, ambiguous environment.
Location: Bengaluru, India
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with sales to support customer discovery, identify business challenges and outcomes, and map them to Atlassian value propositions and solutions.
  • •Identify opportunities for cross-product and solution expansion aligned to customer goals.
  • •Investigate client pain points and craft meaningful, technical solutions.
  • •Act as a product expert and deliver value-driven demonstrations that empower teams and drive outcomes.
  • •Collaborate with sales counterparts, gather customer feedback and competitive insights, and guide customers on best practices and implementation strategies.

Key Requirements

  • •Bachelor’s degree or equivalent.
  • •10+ years of experience in Presales, Solution Engineering, or customer-facing roles for technology vendors or technology-driven organizations.
  • •Deep knowledge of Atlassian’s product suite and the ability to articulate its value for complex business challenges.
  • •Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
  • •Strong interpersonal and communication skills to influence technical and business stakeholders across varied audiences.
Experience:10+ yearsPresalesSolution engineeringTechnology vendorsEnterprise sales
Education:Bachelor's
Skills:CommunicationInterpersonal skillsOrganizational skillsProblem-solvingCollaboration

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
Glassdoor
Glassdoor: 3.1
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