Solutions Engineering Manager

MonetizeMore
Campinas, Brazil
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Mentoring","Team coaching","Strategic leadership","Communication","Collaboration","Problem-solving"]

Lead MonetizeMore’s Forward Deployed Solutions team in a true player-coach role, transforming reactive technical support into proactive partner solutions architecture. Manage and mentor solutions engineers, design AI-driven deflection workflows and self-serve documentation, and own partner technical health and SLAs. Serve as the primary technical partner for high-value enterprise clients in Brazil, leading integrations and architectural reviews while feeding recurring partner needs back into product and engineering roadmaps.

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MonetizeMore
MonetizeMore
1 month ago

Solutions Engineering Manager

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead MonetizeMore’s Forward Deployed Solutions team in a true player-coach role, transforming reactive technical support into proactive partner solutions architecture. Manage and mentor solutions engineers, design AI-driven deflection workflows and self-serve documentation, and own partner technical health and SLAs. Serve as the primary technical partner for high-value enterprise clients in Brazil, leading integrations and architectural reviews while feeding recurring partner needs back into product and engineering roadmaps.
Location: Campinas, Brazil
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Manage, mentor, and upskill a team of solutions engineers, evolving culture from reactive ticket resolution to proactive partner solutions architecture.
  • •Design, build, and maintain AI-driven tools, automated deflection workflows, and self-serve technical documentation to eliminate repetitive low-tier queries.
  • •Own partner technical health by monitoring revenue performance, deployment success, and technical SLAs across partner accounts.
  • •Serve as the primary technical partner for high-value clients in Brazil, leading complex integrations, architectural reviews, and troubleshooting in Portuguese.
  • •Build custom solutions and resolve edge-case integrations using JavaScript, APIs, network requests, and ad server configurations; translate recurring partner pain points into long-term product and architectural improvements.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •5+ years of software/solutions engineering experience, with 1–2+ years as a technical lead, team lead, or engineering manager who enjoys mentoring others.
  • •Practical experience building/configuring workflow automation, LLM API integrations, or automated knowledge loops to streamline technical operations.
  • •Native or fluent Portuguese (spoken and written) and fluent English to collaborate with engineering leadership and global teams.
  • •Proficiency in front-end web technologies including JavaScript (ES6+), HTML/CSS, REST APIs, and HTTP; strong debugging skills using Chrome DevTools.
  • •Hands-on experience with Google Ad Manager (GAM), Prebid.js, Header Bidding, or ad tech SDK integrations is highly preferred.
Experience:5+ yearsAd techAIWorkflow automationLLM integrationsPartner support
Skills:MentoringTeam coachingStrategic leadershipCommunicationCollaborationProblem-solving
Languages:PortugueseEnglish
Tech Stack:JavaScriptES6HTMLCSSREST APIsHTTPChrome DevToolsGoogle Ad Manager (GAM)Prebid.jsHeader BiddingLLM APIsWorkflow automationNetwork requestsAd server configsSDK integrations

Company Brief

MonetizeMore
Provides ad-tech and managed ad-ops services (PubGuru, TrafficCop) to help web publishers maximize programmatic ad revenue, plus platform integrations and IVT protection.
Industry: Advertising Media Groups
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Growth Stage Startup
Funding: Bootstrapped
Headquarters: White Rock, Canada
Founded: 2010
Glassdoor
Glassdoor: 3.7
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