Principal Associate, eHR Strategic Operations

Discover Financial
Richmond
Workplace: OnsiteFull timeUSD 109,900 - 137,900 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Strategic problem-solving","Operations leadership","Executive communication","Organizational skills","Problem-solving","Influencing"]

Drive strategy and execute high-priority projects within the Enterprise HR Strategic Operations organization. Partner with product, technology, and HR leaders to establish executive governance, evolve a multi-year HR strategy, define key metrics and reporting, and craft communications that turn complex discussions into actionable outcomes. Lead culture and process innovations, including responsibly integrating AI tools to improve operational workflows and accelerate decision-making across the enterprise.

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Discover Financial
Discover Financial
1 month ago

Principal Associate, eHR Strategic Operations

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Job Summary

Drive strategy and execute high-priority projects within the Enterprise HR Strategic Operations organization. Partner with product, technology, and HR leaders to establish executive governance, evolve a multi-year HR strategy, define key metrics and reporting, and craft communications that turn complex discussions into actionable outcomes. Lead culture and process innovations, including responsibly integrating AI tools to improve operational workflows and accelerate decision-making across the enterprise.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Drive the Enterprise HR leadership team’s operating rhythm by designing agendas that produce outcomes and faster decisions.
  • •Support drafting and evolution of a multi-year HR strategy and ensure alignment across the enterprise.
  • •Define and own metrics for organizational health and key objectives, providing data-driven insights to leaders.
  • •Draft executive forum communications, including framing, pre-reads, and synthesis into actionable outcomes.
  • •Identify and pilot opportunities to integrate AI tools into strategic operations workflows to improve efficiency in reporting and team processes.

Pay and Benefits

Salary: USD 109,900 - 137,900 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 3 years of experience in strategic operations, project management, management consulting, HR strategy, chief of staff, or a combination.
  • •At least 1 year of experience in roadmap alignment, governance structures, and change management.
  • •At least 3 years of experience working in a matrixed environment.
  • •Preferred: familiarity with leveraging AI technologies or prompt engineering to improve operational productivity, analyze insights, or streamline delivery.
Experience:3+ years
Education:Bachelor's
Skills:Strategic problem-solvingOperations leadershipExecutive communicationOrganizational skillsProblem-solvingInfluencing
Tech Stack:AIPrompt engineering

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn