SUTHERLAND RECRUTE – FRANCOPHONES !

Sutherland
Cairo
Workplace: OnsiteFull timeEGP 33,000+ monthlyFunction: Customer Support (Service Desk)Skills: ["Communication","Customer service orientation","Service mindset","Motivation to learn","Client orientation"]

Provide French-speaking customer service on-site at the 5th Settlement in Cairo, supporting clients with a strong service mindset and customer orientation. This entry-level role is aimed at francophone candidates, requiring solid French (B2+) and basic English (A2). You’ll join Sutherland’s Wave 1 team, build your career through learning and promotion opportunities, and contribute through excellent communication skills.

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FursaFursa
Sutherland
Sutherland
3 days ago

SUTHERLAND RECRUTE – FRANCOPHONES !

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 49 minutes agoStatus: Live
Reposted: similar role first listed 5 days ago

Job Summary

Provide French-speaking customer service on-site at the 5th Settlement in Cairo, supporting clients with a strong service mindset and customer orientation. This entry-level role is aimed at francophone candidates, requiring solid French (B2+) and basic English (A2). You’ll join Sutherland’s Wave 1 team, build your career through learning and promotion opportunities, and contribute through excellent communication skills.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service on-site at 5th Settlement, Cairo.
  • •Serve clients with a customer-focused approach.
  • •Communicate clearly with customers using French.
  • •Support service delivery through a strong service mindset.
  • •Learn on the job and grow within the team over time.

Pay and Benefits

Salary: EGP 33,000 monthly

Key Requirements

  • •French level B2 or higher.
  • •English level A2 (or sufficient).
  • •Egyptian nationality.
  • •Excellent communication skills.
  • •Customer service mindset with strong client orientation (previous experience is a plus, but not required).
Skills:CommunicationCustomer service orientationService mindsetMotivation to learnClient orientation
Languages:FrenchEnglish

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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