Residents Experience Agent

Flow Life
Riyadh
Workplace: OnsiteFull timeFunction: OtherEducation: high_schoolSkills: ["Communication","Problem-solving","Organization","Attention to detail","Multi-tasking"]

Provide hospitality-led service to Flow Life residents and hotel guests, handling check-ins, guest requests, and everyday inquiries while coordinating with Leasing and property teams. Maintain professional appearance, manage communications and events, and support move-ins/move-outs in a luxury residential setting across Riyadh.

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FursaFursa
Flow Life
Flow Life
7 months ago

Residents Experience Agent

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Job Summary

Provide hospitality-led service to Flow Life residents and hotel guests, handling check-ins, guest requests, and everyday inquiries while coordinating with Leasing and property teams. Maintain professional appearance, manage communications and events, and support move-ins/move-outs in a luxury residential setting across Riyadh.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Provide exceptional hospitality and professionalism in all interactions with residents and hotel guests, accommodating special requests as possible.
  • •Welcome, greet, and register guests efficiently, accommodating special requests and obtaining necessary payment information.
  • •Resolve resident and hotel guests’ complaints; assist residents in all inquiries in connection with residence/hotel/ services, hours of operations, key residence/hotel personnel, in-house events, directions, etc.
  • •Partner with the Leasing Team in assisting with coordinating move-ins, move-outs, and assist with lease renewal activities as needed.
  • •Direct lobby traffic, maintain communal areas, keep track of loaned items, and stay up to date on property details and amenities.

Key Requirements

  • •High school diploma or equivalent; college or relevant experience is a plus.
Experience:HospitalityResidential Services
Education:High School
Skills:CommunicationProblem-solvingOrganizationAttention to detailMulti-tasking
Languages:English

Company Brief

Flow Life
DTC brand offering menstrual and feminine-care products designed for comfort, sustainability, and convenience, often including reusable or subscription-based solutions to support menstrual health and everyday wellbeing.
Industry: Direct to Consumer Brands
Website