Client Solutions Manager, Conglomerate and Emerging Vertical

TikTok
Bangkok
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Client-facing communication","Stakeholder management","Strategic thinking","Data-driven decision-making","Problem-solving"]

Lead client success for Beauty Clinic, Retail, and Emerging Verticals by owning strategic relationships and delivering consultative, full-funnel solutions on TikTok. Plan, launch, optimize, and report on branding and performance campaigns, analyze attribution and measurement data, and run regular business reviews and quarterly planning. Partner with Sales and cross-functional teams to troubleshoot execution issues, educate clients on ad products, and drive upsell opportunities through tailored solution frameworks.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager, Conglomerate and Emerging Vertical

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead client success for Beauty Clinic, Retail, and Emerging Verticals by owning strategic relationships and delivering consultative, full-funnel solutions on TikTok. Plan, launch, optimize, and report on branding and performance campaigns, analyze attribution and measurement data, and run regular business reviews and quarterly planning. Partner with Sales and cross-functional teams to troubleshoot execution issues, educate clients on ad products, and drive upsell opportunities through tailored solution frameworks.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own and grow strategic relationships with key clients as a trusted advisor on business growth and media strategy.
  • •Plan, launch, optimize, and report on branding and performance campaigns against measurable business outcomes.
  • •Analyze campaign performance, attribution, and measurement data to generate insights and optimization recommendations tied to client KPIs.
  • •Lead regular business reviews, campaign reviews, and quarterly planning sessions to identify opportunities and influence investment strategy.
  • •Work cross-functionally with Product, Measurement, Ad Ops, and Engineering to troubleshoot issues, improve execution, and educate clients on TikTok ad products and best practices.

Key Requirements

  • •5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy (agency, platform, or brand side).
  • •Proven experience managing or advising advertisers on branding and performance campaigns.
  • •Strong understanding of Beauty/Aesthetics/Clinic, Retail, or App business models, including customer acquisition and conversion strategy.
  • •Experience translating business objectives into media strategy and actionable campaign plans.
  • •Strong data analytical skills and excellent client-facing communication and stakeholder management.
Experience:Digital marketingAccount managementAd strategyClient solutions
Skills:Client-facing communicationStakeholder managementStrategic thinkingData-driven decision-makingProblem-solving
Tech Stack:GAMMPsCRM signals

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn