Manager - Global Process Lead

Sonoco Products
Charlotte
Workplace: HybridFull timeUSD 138,640 - 155,970 annuallyFunction: Administration & Executive AssistanceExperience: 10+ yearsEducation: mastersSkills: ["Leadership","Change management","Stakeholder engagement","Communication","Project management"]

Own end-to-end global process standards across Sonoco’s Shared Services model, aligning business requirements to the GBS operating model and driving continuous improvement. Lead process mapping, roadmap planning, KPI governance, data transparency, and issue resolution. Use Lean and Six Sigma to optimize and sustain performance while leveraging technology for automation and efficiencies. Manage a global, multi-geography team and drive change through stakeholder engagement, training, and compliance monitoring.

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Sonoco Products
Sonoco Products
6 hours ago

Manager - Global Process Lead

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Last checked: 6 hours agoStatus: Live

Job Summary

Own end-to-end global process standards across Sonoco’s Shared Services model, aligning business requirements to the GBS operating model and driving continuous improvement. Lead process mapping, roadmap planning, KPI governance, data transparency, and issue resolution. Use Lean and Six Sigma to optimize and sustain performance while leveraging technology for automation and efficiencies. Manage a global, multi-geography team and drive change through stakeholder engagement, training, and compliance monitoring.
Location: Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Champion global process standards and align business requirements with the GBS business model across teams.
  • •Own the strategic roadmap for a global process function, harmonizing deployments and inflight objectives.
  • •Map processes, define required processes, implement improvement initiatives, and monitor results using KPIs.
  • •Use Lean and Six Sigma methods to optimize and sustain end-to-end process performance.
  • •Manage a global, cross-geography team, drive change (stakeholders and training), and ensure compliance with established processes.

Pay and Benefits

Salary: USD 138,640 - 155,970 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLearning Budget

Key Requirements

  • •Bachelor’s degree; Master’s degree preferred.
  • •Minimum 10 years of experience in the functional area assigned.
  • •Process knowledge and subject matter expertise in the assigned functional area.
  • •Superior change management skills to influence senior stakeholders and drive decisive action.
  • •People management and leadership skills with exceptional communication abilities.
Experience:10+ years
Education:Master's
Skills:LeadershipChange managementStakeholder engagementCommunicationProject management
Tech Stack:LeanSix SigmaProcess automationKPI governanceProcess mapping

Company Brief

Sonoco Products
Produces industrial and consumer packaging solutions, including paper, rigid paper containers, plastics, and protective packaging. Sonoco serves a wide range of global customers across food, beverage, healthcare, and industrial markets.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hartsville, United States
Founded: 1899
WebsiteLinkedIn