Client Relations Manager (Brand & Narrative Analytics)

Hire Hangar
Columbia
Workplace: RemoteContractUSD 70,000 - 90,000 annuallyFunction: Data Analytics & Business IntelligenceSkills: ["Communication","Client-facing professionalism","Detail-oriented","Consultative approach","Collaboration"]

Own client onboarding and ongoing support for an AI platform that helps brands detect emerging narratives and coordinated inauthentic activity. Advise communications and brand teams on dashboard insights and social listening data, delivering clear client-facing reports and training. Manage renewals, gather feedback to improve the product, and collaborate with internal teams to deliver a high-touch client experience.

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Hire Hangar
Hire Hangar
2 months ago

Client Relations Manager (Brand & Narrative Analytics)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own client onboarding and ongoing support for an AI platform that helps brands detect emerging narratives and coordinated inauthentic activity. Advise communications and brand teams on dashboard insights and social listening data, delivering clear client-facing reports and training. Manage renewals, gather feedback to improve the product, and collaborate with internal teams to deliver a high-touch client experience.
Location: Columbia
Workplace: Remote
Employment Type: Contract
Job Function: Data Analytics & Business Intelligence
Seniority: Manager level

Key Responsibilities

  • •Onboard new clients and guide them through platform setup, dashboards, and alerting tools.
  • •Help clients interpret narrative and social listening data to inform communications strategy.
  • •Build and deliver client-facing reports summarizing platform insights and emerging trends.
  • •Serve as the primary point of contact for client questions, training, and ongoing support.
  • •Manage renewals, identify expansion opportunities, and relay client feedback to internal product teams.

Pay and Benefits

Salary: USD 70,000 - 90,000 annually

Key Requirements

  • •Background in public relations, communications, media relations, or a related agency environment (non-negotiable).
  • •Experience producing or presenting client-facing reports, media coverage summaries, or performance insights.
  • •Strong written and verbal communication skills with a polished, client-facing style.
  • •Must be a U.S. citizen or authorized to work in the U.S. without employer sponsorship.
  • •Prior exposure to social listening, media monitoring, or reporting tools (e.g., Meltwater, Brandwatch, Sprout Social, Cision, Talkwalker).
Experience:PRCommunicationsMedia monitoringSocial listening
Skills:CommunicationClient-facing professionalismDetail-orientedConsultative approachCollaboration
Tech Stack:Google WorkspaceSlackZoomMeltwaterBrandwatchSprout SocialCisionTalkwalker

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Hire Hangar
Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.
Industry: Recruitment Agencies
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: New York City, United States
Founded: 2023
WebsiteLinkedInGlassdoor