Privacy, Data Protection & Commercial Technology Attorney (SaaS, DPAs, AI & Data Agreements)

Eudia
New York
Workplace: RemoteFull timeFunction: Legal, Risk & ComplianceExperience: 7+ yearsSkills: ["Customer advocacy","Executive communication","Stakeholder management","Leadership in ambiguity","Cross-functional collaboration"]

Own and grow a strategic enterprise customer portfolio, serving as the executive “quarterback” for measurable value realization, adoption, renewals, and expansion. Lead complex onboarding and AI transformation initiatives with Fortune 500 legal departments, defining success metrics and operationalizing change. Drive renewal risk forecasting and commercial expansion in partnership with Sales, while building repeatable CS playbooks and cross-functional execution frameworks in a fast, early-stage environment.

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Eudia
Eudia
3 days ago

Privacy, Data Protection & Commercial Technology Attorney (SaaS, DPAs, AI & Data Agreements)

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Last checked: 2 hours agoStatus: Live

Job Summary

Own and grow a strategic enterprise customer portfolio, serving as the executive “quarterback” for measurable value realization, adoption, renewals, and expansion. Lead complex onboarding and AI transformation initiatives with Fortune 500 legal departments, defining success metrics and operationalizing change. Drive renewal risk forecasting and commercial expansion in partnership with Sales, while building repeatable CS playbooks and cross-functional execution frameworks in a fast, early-stage environment.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Sr. Manager level

Key Responsibilities

  • •Build durable, multi-threaded relationships across Legal, Legal Ops, IT, Security, Procurement, and executive stakeholders.
  • •Lead executive-facing value conversations (success plans, QBRs/EBRs, stakeholder alignment) and translate customer pain into product/delivery priorities.
  • •Define customer success outcomes and KPIs, driving AI-enabled workflow transformation and quantified impact narratives.
  • •Own retention and renewal health by forecasting risk early, running mutual action plans, and executing renewals; identify expansion opportunities grounded in outcomes.
  • •Lead end-to-end onboarding and implementation for complex enterprise accounts while creating repeatable CS templates and playbooks.

Key Requirements

  • •7+ years in enterprise/strategic Customer Success, account management, client services, or similar roles with measurable outcomes.
  • •Proven ability owning enterprise relationships with senior stakeholders and navigating complex organizations.
  • •Strong commercial acumen across renewals, retention strategy, risk forecasting, and identifying expansion opportunities.
  • •Ability to lead ambiguity by creating structure, frameworks, and momentum when none exists.
  • •Comfort learning new technology quickly and guiding customers through adoption of AI-enabled workflows.
Experience:7+ yearsEnterprise SaaSStrategic customer successAI transformationRegulated/legal workflowsEarly-stage startups
Skills:Customer advocacyExecutive communicationStakeholder managementLeadership in ambiguityCross-functional collaboration
Languages:English
Tech Stack:AI-enabled workflows

Company Brief

Eudia
Eudia builds AI-powered recruitment and hiring tools that automate candidate sourcing, engagement, assessment, and interview coordination, helping employers streamline hiring workflows, reduce time-to-hire, and deliver a more efficient candidate experience.
Industry: HR Tech
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