Customer Assistant

Waitrose & Partners
Manchester
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Problem-solving","Flexibility"]

Provide outstanding, engaging customer service in a John Lewis shop, using product knowledge and sales training to drive sales and profits. Maintain excellent shop standards including displays, stock availability, and cleanliness, while working flexibly across the store (till support, replenishment, price ticketing, and shop-keeping). Proactively understand customer needs, resolve queries, identify improvements, and help protect profits through accurate stock counts.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Customer Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Provide outstanding, engaging customer service in a John Lewis shop, using product knowledge and sales training to drive sales and profits. Maintain excellent shop standards including displays, stock availability, and cleanliness, while working flexibly across the store (till support, replenishment, price ticketing, and shop-keeping). Proactively understand customer needs, resolve queries, identify improvements, and help protect profits through accurate stock counts.
Location: Manchester
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Drive sales and increase profits using product knowledge and sales training.
  • •Put the customer at the heart of everything you do by acknowledging and understanding what they need, resolving queries.
  • •Support shop standards including displays, stock availability, and general cleanliness.
  • •Work flexibly across the shop (till support, stock replenishment, price ticketing, and shop-keeping tasks) and help protect profits through accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly
Perks:Night PremiumFlexible Working

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Be able to deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Be willing to work flexibly across the shop to support the wider team as required.
Experience:Retail
Skills:CommunicationCustomer serviceProblem-solvingFlexibility

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn