Store Advisor (Lafayette)

On Holding
New York
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 1+ yearsSkills: ["Communication","Customer service","Organization","Teamwork","Problem-solving"]

Join On’s in-store team as a Store Advisor to deliver premium, individualized customer experiences rooted in Cloud CX. You’ll support daily operations, manage displays and inventory, respond to fan inquiries, and contribute to store events while upholding On’s service standards and collaborative team culture in a fast-paced retail environment.

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On Holding
On Holding
5 months ago

Store Advisor (Lafayette)

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Last checked: 11 hours agoStatus: Live

Job Summary

Join On’s in-store team as a Store Advisor to deliver premium, individualized customer experiences rooted in Cloud CX. You’ll support daily operations, manage displays and inventory, respond to fan inquiries, and contribute to store events while upholding On’s service standards and collaborative team culture in a fast-paced retail environment.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans.
  • •Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience.
  • •Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
  • •Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
  • •Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.

Pay and Benefits

Perks:Annual Bonus

Key Requirements

  • •1+ years of relevant experience in retail or in a customer service-related field.
  • •Strong understanding of service excellence with the ability to engage fans, address needs, and provide effective solutions.
  • •Organizational skills and attention to detail.
  • •Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences.
  • •Ability to work weekends, evenings and holidays as needed.
Experience:1+ yearsRetailCustomer service
Skills:CommunicationCustomer serviceOrganizationTeamworkProblem-solving
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn