GMS

3 weeks ago

Part Time Customer Service Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Provide exceptional customer service for phone, in-person, and written inquiries in a fast-paced showroom environment. Greet customers, identify order needs, route questions to sales as appropriate, and take/enter orders using company computer systems. Help customers with product knowledge for the drywall/building materials industry, complete sales orders and tender cash sales, and maintain a clean, fully stocked showroom.

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Provide professional customer communications by phone, face-to-face, and in writing.
•Greet customers, determine problems/orders/reasons for calling, and route questions to sales staff when needed.
•Take customer orders at the sales counter and over the phone.
•Use company computer systems for order entry and complete sales orders including cash sales.
•Develop product knowledge to assist customers and maintain a clean, properly stocked showroom.

Pay and Benefits

Salary: USD 25.19 - 32.07 hourly

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•High school diploma or GED equivalent.
•Comfort interacting with the public and self-managing in a fast-paced environment.
•Strong organizational skills and attention to detail.
•Strong computer skills and ability to communicate professionally verbally and in writing.
•Bilingual preferred.

Education:High School

Skills:CommunicationOrganizational skillsAttention to detailProblem-solvingMultitasking

Tech Stack:Computer systemsOrder entry

Company Brief

GMS

Distributes specialty building materials, including drywall, ceilings, steel framing, and insulation, to residential and commercial contractors. Operates a broad network of local branches serving construction and renovation markets across North America.

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tucker, United States

Founded: 1971

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

GMS