Part Time Customer Service Rep

GMS
New Jersey
Workplace: OnsitePart timeUSD 25.19 - 32.07 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Organizational skills","Attention to detail","Problem-solving","Multitasking"]

Provide exceptional customer service for phone, in-person, and written inquiries in a fast-paced showroom environment. Greet customers, identify order needs, route questions to sales as appropriate, and take/enter orders using company computer systems. Help customers with product knowledge for the drywall/building materials industry, complete sales orders and tender cash sales, and maintain a clean, fully stocked showroom.

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FursaFursa
GMS
GMS
2 months ago

Part Time Customer Service Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 days agoStatus: Live

Job Summary

Provide exceptional customer service for phone, in-person, and written inquiries in a fast-paced showroom environment. Greet customers, identify order needs, route questions to sales as appropriate, and take/enter orders using company computer systems. Help customers with product knowledge for the drywall/building materials industry, complete sales orders and tender cash sales, and maintain a clean, fully stocked showroom.
Location: New Jersey
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide professional customer communications by phone, face-to-face, and in writing.
  • •Greet customers, determine problems/orders/reasons for calling, and route questions to sales staff when needed.
  • •Take customer orders at the sales counter and over the phone.
  • •Use company computer systems for order entry and complete sales orders including cash sales.
  • •Develop product knowledge to assist customers and maintain a clean, properly stocked showroom.

Pay and Benefits

Salary: USD 25.19 - 32.07 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •High school diploma or GED equivalent.
  • •Comfort interacting with the public and self-managing in a fast-paced environment.
  • •Strong organizational skills and attention to detail.
  • •Strong computer skills and ability to communicate professionally verbally and in writing.
  • •Bilingual preferred.
Education:High School
Skills:CommunicationOrganizational skillsAttention to detailProblem-solvingMultitasking
Tech Stack:Computer systemsOrder entry

Company Brief

GMS
Distributes specialty building materials, including drywall, ceilings, steel framing, and insulation, to residential and commercial contractors. Operates a broad network of local branches serving construction and renovation markets across North America.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tucker, United States
Founded: 1971
WebsiteLinkedIn