GTM Engineer

Freshworks
San Mateo
Workplace: HybridFull timeUSD 202,000 - 250,000 annuallyFunction: Software EngineeringSkills: ["Ownership","Problem-solving","Collaboration"]

Build AI-powered GTM systems that turn buyer signals into actions for frontline teams. Design agents and intelligent workflows for research, lead management, routing, scoring, prioritization, seller briefings, and follow-up. Connect LLMs to Salesforce, Marketo, Clay, sales engagement platforms, and enrichment providers via APIs/webhooks, then productionize with evals, observability, logging, error handling, and cost controls.

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Freshworks
Freshworks
2 days ago

GTM Engineer

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Build AI-powered GTM systems that turn buyer signals into actions for frontline teams. Design agents and intelligent workflows for research, lead management, routing, scoring, prioritization, seller briefings, and follow-up. Connect LLMs to Salesforce, Marketo, Clay, sales engagement platforms, and enrichment providers via APIs/webhooks, then productionize with evals, observability, logging, error handling, and cost controls.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Design and deploy AI-powered agents and intelligent workflows across account research, lead management, routing, scoring, prioritization, seller briefings, and follow-up.
  • •Engineer contextual data pipelines that combine web activity, intent, product usage, CRM history, engagement, and other signals.
  • •Connect LLMs with GTM systems (Salesforce, Marketo, Clay, sales engagement platforms, enrichment providers, internal data sources) using APIs, webhooks, and orchestration.
  • •Develop AI applications using function/tool calling, structured outputs, MCP, agent orchestration, retrieval, and deterministic business logic patterns.
  • •Productionize prototypes with authentication, logging, tracing, retries, error handling, monitoring, documentation, and cost controls; measure quality with evals and feedback loops.

Pay and Benefits

Salary: USD 202,000 - 250,000 annually
Perks:DentalMedicalVisionDisabilityLife InsuranceEquityEsppPaid LeaveFlexible SpendingCommuter BenefitsWellness StipendAdoption LeaveParental Leave

Key Requirements

  • •Experience as a Software Engineer, AI Engineer, Automation Engineer, GTM Engineer, or similar technical role.
  • •Strong hands-on programming experience with Python and/or JavaScript/TypeScript.
  • •Experience building AI/LLM-powered applications, agents, or workflows (e.g., Claude, OpenAI, LangGraph, MCP, Relevance).
  • •Strong experience with APIs, webhooks, authentication, system integrations, and data pipelines/orchestration.
  • •Familiarity with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar.
Skills:OwnershipProblem-solvingCollaboration
Languages:English
Tech Stack:PythonJavaScriptTypeScriptClaudeOpenAILangGraphMCPRelevanceLLMsSalesforceMarketoClayOutreachSalesloftHubSpotAPIsWebhooksAuthenticationData pipelinesOrchestration

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
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