EFT/POS Field Technician

Global Payments
Athens
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 2-3 yearsEducation: high_schoolSkills: ["Communication","Customer service","Listening","Problem-solving","Teamwork"]

Install, maintain, and validate EFT/POS equipment at customer sites in Greece. Diagnose and troubleshoot hardware and software issues affecting payment terminals, perform installations, replacements, repairs, and upgrades through field visits, and train merchants and end users on proper use and basic troubleshooting. Provide professional customer support, maintain strong client relationships, escalate complex technical issues, and ensure compliance with company procedures, security standards, health, and safety requirements.

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FursaFursa
Global Payments
Global Payments
1 month ago

EFT/POS Field Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 days agoStatus: Live

Job Summary

Install, maintain, and validate EFT/POS equipment at customer sites in Greece. Diagnose and troubleshoot hardware and software issues affecting payment terminals, perform installations, replacements, repairs, and upgrades through field visits, and train merchants and end users on proper use and basic troubleshooting. Provide professional customer support, maintain strong client relationships, escalate complex technical issues, and ensure compliance with company procedures, security standards, health, and safety requirements.
Location: Athens
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and validate correct operations of EFT/POS equipment at customer sites.
  • •Diagnose, troubleshoot, and resolve hardware and software issues affecting payment terminals.
  • •Conduct field visits for installations, replacements, repairs, and upgrades.
  • •Train merchants and end users on proper POS use and basic troubleshooting.
  • •Provide customer service and diagnostic support, escalate complex issues, and ensure compliance with security and health & safety requirements.

Key Requirements

  • •At least secondary education; a university degree is desirable.
  • •2–3 years of experience in a similar role; fintech/payments experience is beneficial.
  • •Excellent verbal and written communication skills.
  • •Customer service oriented with strong listening and problem-solving skills.
  • •A valid Driver’s license (B category) with active driving experience.
Experience:2-3 yearsFintechPayments
Education:High School
Skills:CommunicationCustomer serviceListeningProblem-solvingTeamwork
Licenses:Driver’s license (B category)
Tech Stack:EFT/POSPOS equipmentPC

Company Brief

Global Payments
Global Payments provides payment technology and software solutions for merchants, issuers, and partners worldwide, enabling electronic payments, omni-channel commerce, and value-added services across industries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 2001
WebsiteLinkedIn