AI CX/UX Research Internship (Barcelona, ES)

Zurich Insurance
Barcelona
Workplace: OnsitePart timeFunction: Research & Scientific (R&D)Education: bachelorsSkills: ["Communication","Collaboration","Curiosity","Continuous learning","Explain technical concepts"]

Support the transformation of an in-house design agency within the Zurich AI Lab by testing AI tools for CX/UX workflows, documenting results, and assisting UX/CX research and design tasks. Help create basic prompts, checklists, and templates, take session notes, and organize insights. Under direction, update wireframes, tidy design files, and prepare simple prototypes in Figma, while following privacy and ethical AI standards.

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FursaFursa
Zurich Insurance
Zurich Insurance
5 days ago

AI CX/UX Research Internship (Barcelona, ES)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support the transformation of an in-house design agency within the Zurich AI Lab by testing AI tools for CX/UX workflows, documenting results, and assisting UX/CX research and design tasks. Help create basic prompts, checklists, and templates, take session notes, and organize insights. Under direction, update wireframes, tidy design files, and prepare simple prototypes in Figma, while following privacy and ethical AI standards.
Location: Barcelona
Workplace: Onsite
Employment Type: Part time
Job Function: Research & Scientific (R&D)
Seniority: Intern level

Key Responsibilities

  • •Test AI features by following test plans for tasks such as drafting research notes, generating UI variations, and clustering insights.
  • •Document findings with screenshots and simple comparisons, summarizing what worked, what didn’t, and why.
  • •Create basic assets such as prompt snippets, checklists, and templates aligned to brand and accessibility guidelines.
  • •Assist CX/UX research by taking session notes, helping prepare discussion guides, and organizing/tagging insights after studies.
  • •Support design tasks by updating wireframes, tidying file structures, and preparing simple prototypes in Figma under direction.

Pay and Benefits

Perks:Learning BudgetInternship Stipend

Key Requirements

  • •Current enrolment in a Bachelor’s or Master’s programme in Design, Multimedia, Human-Computer Interaction, Media Production, or a related field.
  • •Practical experience with generative AI tools for text, image and/or video, including familiarity with prompt engineering and model behaviour.
  • •Basic video production skills (storyboarding, editing in Premiere Pro/Final Cut) or motion graphics (After Effects) or a strong willingness to learn.
  • •Strong visual sense and understanding of brand, layout, and storytelling.
  • •Comfortable working in creative, multi-disciplinary teams with strong written and verbal communication skills.
Experience:Generative AIUX researchCreative production
Education:Bachelor's in Design, Multimedia, Human-Computer Interaction, Media Production (or related)
Skills:CommunicationCollaborationCuriosityContinuous learningExplain technical concepts
Tech Stack:FigmaPremiere ProFinal CutAfter Effects

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn