General Manager - Kempinski Hotel Nanjing, China

Kempinski
Nanjing
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Leadership","Budgeting","Financial management","Guest satisfaction","Quality management"]

Lead the overall success of the hotel, driving revenue and profit performance while maintaining guest satisfaction and quality standards aligned with LQA and Kempinski requirements. Manage hotel staff and a management team, oversee budgeting and financial planning, and set business objectives and goals. Develop company policies, approve operational guidelines, handle projects, renovations, and emergencies, and represent the hotel through public relations with media and local governments.

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Kempinski
Kempinski
1 day ago

General Manager - Kempinski Hotel Nanjing, China

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead the overall success of the hotel, driving revenue and profit performance while maintaining guest satisfaction and quality standards aligned with LQA and Kempinski requirements. Manage hotel staff and a management team, oversee budgeting and financial planning, and set business objectives and goals. Develop company policies, approve operational guidelines, handle projects, renovations, and emergencies, and represent the hotel through public relations with media and local governments.
Location: Nanjing
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Manage and coordinate the work of process managers under the GM.
  • •Develop and plan company policies for top management approval and create operation guidelines for areas under authority.
  • •Set up annual budget and fiscal plan; present it to the board and prepare performance reports for top management.
  • •Hire, manage, and develop the management team and ensure overall management of hotel staff.
  • •Oversee lodging arrangements; improve customer satisfaction; maintain hotel quality standards; manage projects, renovations, emergencies, and public relations with media and local governments.

Key Requirements

  • •Fluent in English.
  • •International chain hotels experience; minimum 10 years in managerial positions, including 3 years as GM in a luxury international brand.
  • •Strong competency in Food & Beverage operations for large capacity operations.
  • •Strong financial aptitude with good knowledge of sales and marketing.
  • •Proficient in analytics.
Experience:International chain hotelsLuxury hospitalityHotel management
Skills:LeadershipBudgetingFinancial managementGuest satisfactionQuality management
Languages:English

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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