Assistant Manager Logistics Operations

Delivery Hero
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Data-driven decision-making","Communication","Ownership mindset","Stakeholder management"]

Own day-to-day performance of operations across the bicycle and EV fleet and tMarts. Optimize fleet mix, set operational roadmaps with stakeholders, and track fleet KPIs to deliver clear recommendations to leadership. Ensure compliance through regular on-ground visits, enforce rider protocols, and drive long-term fixes to recurring operational issues. Continuously improve SOPs using automation and system enhancements, collaborating with cross-functional teams to resolve systemic gaps.

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FursaFursa
Delivery Hero
Delivery Hero
4 days ago

Assistant Manager Logistics Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own day-to-day performance of operations across the bicycle and EV fleet and tMarts. Optimize fleet mix, set operational roadmaps with stakeholders, and track fleet KPIs to deliver clear recommendations to leadership. Ensure compliance through regular on-ground visits, enforce rider protocols, and drive long-term fixes to recurring operational issues. Continuously improve SOPs using automation and system enhancements, collaborating with cross-functional teams to resolve systemic gaps.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own operational strategy and performance of the bicycle and EV fleet and tMart operations, optimizing fleet mix and roadmap.
  • •Track and analyze fleet performance metrics and translate data into structured updates and recommendations for leadership.
  • •Drive compliance at tMarts through regular visits, ensuring riders follow protocols and enforcing actions for violators.
  • •Identify and drive long-term solutions to recurring operational challenges across the operations network.
  • •Continuously refine and improve SOPs using automation and system enhancements, and collaborate with cross-functional teams to resolve systemic issues.

Key Requirements

  • •Bachelor’s Degree required; Master’s preferred.
  • •3-5 years of experience in operations, ideally last-mile delivery, e-commerce, or mobility tech.
  • •Proven experience managing on-ground teams and working across functions.
  • •Analytical, data-driven approach to decision-making.
  • •Beginner to intermediate proficiency with AI tools, including Claude.
Experience:3-5 yearsLast-mile deliveryE-commerceMobility tech
Education:Bachelor's
Skills:Analytical thinkingData-driven decision-makingCommunicationOwnership mindsetStakeholder management
Languages:English
Tech Stack:AI toolsClaude

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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