Senior Human Resource Associate, Shared Service Centre

Globalization Partners
Philippines
Workplace: RemoteContractFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Customer service","Problem-solving","Stakeholder management","Attention to detail","Time management"]

Own back-end HR operations in a regional Shared Service Centre, supporting professionals on behalf of clients. Manage key employee life-cycle activities—onboarding, data management, absences, visa renewals, transfers, and offboarding—while preparing and maintaining HR documentation and employee records. Coordinate benefits and payroll data with partners and local providers, perform data audits to ensure accurate payments, and deliver service excellence aligned to SLAs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Globalization Partners
Globalization Partners
19 hours ago

Senior Human Resource Associate, Shared Service Centre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own back-end HR operations in a regional Shared Service Centre, supporting professionals on behalf of clients. Manage key employee life-cycle activities—onboarding, data management, absences, visa renewals, transfers, and offboarding—while preparing and maintaining HR documentation and employee records. Coordinate benefits and payroll data with partners and local providers, perform data audits to ensure accurate payments, and deliver service excellence aligned to SLAs.
Location: Philippines
Workplace: Remote
Employment Type: Contract · 9 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support employee life-cycle processes including onboarding, data management, absences, visa renewals, transfers, and offboarding.
  • •Prepare and maintain HR documentation such as employment contracts, amendments, HR policies, benefits enrollment, payroll enrollment, and termination/certification materials.
  • •Organize and maintain employee records in a proprietary platform, processing forms for hires, status changes, benefits, and terminations.
  • •Coordinate benefits administration with brokers/insurers and provide payroll data to support payroll administration with local payroll providers.
  • •Perform audits and checks on data changes for accurate and timely payment, and communicate with professionals and customers to resolve queries.

Pay and Benefits

Perks:Parental LeaveTime OffSpending AccountsHealth InsuranceDentalVisionSabbatical

Key Requirements

  • •2-5 years of HR operations experience, ideally with Shared Services Centre (SSC) experience.
  • •Detailed knowledge of HR procedures and policies.
  • •Experience working within a shared services environment.
  • •Basic knowledge of labor legislation across the EMEA region.
  • •Excellent customer service skills with strong written and verbal English communication.
Experience:2-5 yearsShared servicesHR operationsGlobal employment
Skills:Customer serviceProblem-solvingStakeholder managementAttention to detailTime management
Languages:English
Tech Stack:MS OfficeGeminiNotebook LM

Company Brief

Globalization Partners
Provides global Employer of Record (EOR) and international hiring services that enable companies to hire, onboard, and manage employees in 180+ countries without local entities, simplifying global expansion and compliance.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn