Front Desk Agent

Kempinski
Budapest
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Communication","Problem-solving","Guest orientation","Independent work","Reliability"]

Welcome and assist guests at Kempinski Hotel Corvinus, managing arrivals, check-ins and check-outs with a professional, guest-focused approach. You’ll maintain continuous guest communication, provide complete information, and handle complaints effectively. The role also includes cash handling, invoicing, credit card and cashier card processing, plus managing and following up reservations and related administrative tasks. You’ll work onsite in Budapest and use Opera for front desk operations.

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FursaFursa
Kempinski
Kempinski
1 month ago

Front Desk Agent

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Welcome and assist guests at Kempinski Hotel Corvinus, managing arrivals, check-ins and check-outs with a professional, guest-focused approach. You’ll maintain continuous guest communication, provide complete information, and handle complaints effectively. The role also includes cash handling, invoicing, credit card and cashier card processing, plus managing and following up reservations and related administrative tasks. You’ll work onsite in Budapest and use Opera for front desk operations.
Location: Budapest
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Handle guest arrivals, check-in and check-out professionally
  • •Maintain continuous communication with guests
  • •Provide guests with complete information and support
  • •Efficiently handle and resolve guest complaints
  • •Manage cash handling, invoicing, credit card/card processing, and reservation administration

Key Requirements

  • •College-level vocational qualification related to the role
  • •Excellent English proficiency
  • •1–2 years of experience in a similar position
  • •Strong communication skills and quick problem-solving
  • •A kind, polite, guest-oriented attitude
Skills:CommunicationProblem-solvingGuest orientationIndependent workReliability
Languages:English
Tech Stack:Opera

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
Glassdoor
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