Director - Client Development F&B - Jumeirah

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Network building","Relationship building","Guest intelligence","Commercial thinking"]

Lead client development for Jumeirah’s Signature Restaurants by cultivating a high-value guest community and building VIP relationships with private offices and influential connectors. Develop bespoke engagement strategies to drive repeat visitation and long-term loyalty, and partner with restaurant and front-of-house leaders to ensure returning guests feel recognised and seamlessly cared for. Use guest intelligence and CRM data to improve reconnection, retention, and portfolio-level commercial performance.

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FursaFursa
Jumeirah
Jumeirah
2 months ago

Director - Client Development F&B - Jumeirah

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead client development for Jumeirah’s Signature Restaurants by cultivating a high-value guest community and building VIP relationships with private offices and influential connectors. Develop bespoke engagement strategies to drive repeat visitation and long-term loyalty, and partner with restaurant and front-of-house leaders to ensure returning guests feel recognised and seamlessly cared for. Use guest intelligence and CRM data to improve reconnection, retention, and portfolio-level commercial performance.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Cultivate a refined community of high-value guests across Signature Restaurants to drive repeat visitation and long-term loyalty.
  • •Develop and nurture privileged relationships with VIPs, private offices, and influential connectors to shape dining choices.
  • •Design bespoke engagement strategies that create meaningful moments and encourage more frequent return visits.
  • •Partner with restaurant and front-of-house leadership to ensure returning guests are recognised and seamlessly cared for.
  • •Leverage guest intelligence and CRM/guest data to unlock opportunities for reconnection and strengthen emotional and commercial bonds with key guests.

Pay and Benefits

Perks:Health InsuranceLife Insurance

Key Requirements

  • •10 years’ experience in client development, CRM, or luxury guest relations.
  • •Minimum 3–5 years managing VIP engagement, loyalty, or clienteling strategies across multiple venues or brands.
  • •Proven ability to build networks that drive repeat business and revenue.
  • •Strong understanding of high-net-worth and luxury guest segments.
  • •Experience using CRM and guest data to influence commercial performance at portfolio level.
Experience:Luxury hospitality
Skills:Network buildingRelationship buildingGuest intelligenceCommercial thinking
Tech Stack:CRM

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn