TikTok Shop - Account Manager (Multiple Categories)

TikTok
Düsseldorf
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Communication","Negotiation","Analytical thinking","Logical thinking","Customer focus","Adaptability","Collaboration","Judgment"]

Drive TikTok Shop seller acquisition and incubation for key categories such as Home & Living, Electronics, or FMCG. Own category mapping, roadmap planning, and performance execution, while onboarding new partners and developing their mid- to long-term account plans. Collaborate cross-functionally with internal teams and external vendors to support partner content and grow the category ecosystem through campaigns, product launches, and B2B marketing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Account Manager (Multiple Categories)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Drive TikTok Shop seller acquisition and incubation for key categories such as Home & Living, Electronics, or FMCG. Own category mapping, roadmap planning, and performance execution, while onboarding new partners and developing their mid- to long-term account plans. Collaborate cross-functionally with internal teams and external vendors to support partner content and grow the category ecosystem through campaigns, product launches, and B2B marketing.
Location: Düsseldorf
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Acquire and incubate new sellers for assigned TikTok Shop categories (Home & Living, Electronics, or FMCG).
  • •Map the category landscape, set development priorities with partners, and build category/sub-category roadmaps for long-tail partners.
  • •Plan, execute, and maintain category performance metrics.
  • •Identify potential partners, build onboarding solutions, and establish partners' mid- and long-term account plans to support sustainable growth.
  • •Collaborate cross-functionally with internal teams and external service vendors to support partner content and run campaigns, product launches, and B2B marketing.

Key Requirements

  • •1+ years of relevant experience in business development, sales, account management, new seller, or user acquisition.
  • •Strong interpersonal skills with excellent communication and negotiation abilities.
  • •Customer service orientation and experience in a client-facing capacity.
  • •Strong analytical and logical thinking skills.
  • •Fluent in English and German to communicate with German stakeholders.
Experience:1+ years
Skills:CommunicationNegotiationAnalytical thinkingLogical thinkingCustomer focusAdaptabilityCollaborationJudgment
Languages:EnglishGerman

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn