Supermarket Assistant, Team Leader - Twilights

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 14.58+ hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer service","Stakeholder management","Commercial awareness","Safety awareness"]

Lead a Waitrose shop team during twilight hours to deliver Partner-led service to customers. Support the shop’s management team with day-to-day shopkeeping tasks, ensure Partners operate safely and legally, and help meet customer demand through checkout support, Click & Collect, and on-demand order fulfillment. Drive commercial performance with ideas for continuous improvement, manage stock replenishment, reduce waste, and maintain a safe, tidy store environment.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Supermarket Assistant, Team Leader - Twilights

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead a Waitrose shop team during twilight hours to deliver Partner-led service to customers. Support the shop’s management team with day-to-day shopkeeping tasks, ensure Partners operate safely and legally, and help meet customer demand through checkout support, Click & Collect, and on-demand order fulfillment. Drive commercial performance with ideas for continuous improvement, manage stock replenishment, reduce waste, and maintain a safe, tidy store environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the shop’s management team with managerial tasks and collaborate with other areas to meet customer demand.
  • •Ensure Partners are operating in a safe and legal manner.
  • •Fulfil online customer orders for delivery and support customer service operations such as checkout, Click & Collect, and on-demand orders.
  • •Maintain stock replenishment so shelves are well-stocked and products are in the right place at the right time.
  • •Help drive commercial performance through continuous improvement ideas and reduce wastage by following product due diligence and markdowns.

Pay and Benefits

Salary: GBP 14.58 hourly

Key Requirements

  • •Good people and leadership skills.
  • •Good understanding of retail and how to maximise commercial success.
  • •Experience of working in a customer-facing role.
  • •Good stakeholder management skills when working with third parties and the wider Partnership.
  • •Applicants must be 18 years or over due to working time regulations.
Experience:Retail
Skills:LeadershipCustomer serviceStakeholder managementCommercial awarenessSafety awareness

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn