Distinguished, Technical Architect

Salesforce
Dubai
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 13+ yearsEducation: bachelorsSkills: ["Executive communication","Trust-building","Technical selling","Mentorship","Technical due diligence"]

Serve as a trusted, pre-sales enterprise technical authority for Middle East customers, guiding CRM, customer experience, and AI/data strategy on Salesforce. Lead architecture discovery and workshops around Agentforce and Data Cloud, present platform capabilities at executive technical level, and support RFP/technical requirements end-to-end. Translate Salesforce and third-party technologies into customer value, mentor solution engineers, and contribute field intelligence and internal architecture IP.

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FursaFursa
Salesforce
Salesforce
3 hours ago

Distinguished, Technical Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a trusted, pre-sales enterprise technical authority for Middle East customers, guiding CRM, customer experience, and AI/data strategy on Salesforce. Lead architecture discovery and workshops around Agentforce and Data Cloud, present platform capabilities at executive technical level, and support RFP/technical requirements end-to-end. Translate Salesforce and third-party technologies into customer value, mentor solution engineers, and contribute field intelligence and internal architecture IP.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Advise CIO/CTO/Chief Data Officer/architect-level stakeholders on CRM, customer experience, and AI/data strategy on Salesforce.
  • •Lead architecture and technical discovery around Agentforce and Data Cloud, including agent design, orchestration, data models, governance, and enterprise integrations.
  • •Present Salesforce platform capabilities for CRM/customer experience architecture, hosting, security, integration, and AI/agent infrastructure at an executive technical level.
  • •Resolve which Salesforce and third-party technologies fit a customer architecture, based on product knowledge, industry frameworks, and Salesforce Architecture methodologies.
  • •Own Deal Support Requests end-to-end, support sales/RFP technical requirements, run architecture workshops and enablement sessions, and mentor solution engineers and junior architects.

Key Requirements

  • •13+ years in software, systems, or enterprise architecture with a demonstrated shift toward Data & AI, plus CRM/customer experience background preferred.
  • •Bachelor’s degree in Computer Science or equivalent.
  • •Strong understanding of cloud architecture principles (SaaS, PaaS, multi-tenancy, multi-tiered infrastructure).
  • •Deep understanding of AI/ML concepts and agent platforms, including configuring and deploying agents and connecting them to automation/flows/APIs.
  • •Working understanding of data architecture and governance fundamentals, plus technical selling skills for executive stakeholders.
Experience:13+ years
Education:Bachelor's in Computer Science
Skills:Executive communicationTrust-buildingTechnical sellingMentorshipTechnical due diligence
Languages:EnglishArabic
Tech Stack:SalesforceAgentforceData CloudCRMAIAI/MLSaaSPaaSMulti-tenancyMulti-tiered infrastructureAPIsEnterprise systemsAnthropicOpenAIAWSGoogleMicrosoftGenAIRFPs

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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