Operations and Customer Quality Engineer

Applied Materials
Austin
Workplace: OnsiteFull timeUSD 78,500 - 108,000Function: QA, Test & Release EngineeringSkills: ["Cross-functional leadership","Accountability","Structured problem-solving","Communication","Conflict resolution"]

Own daily MRRT quality reviews, validating defect and failure information and driving containment to prevent escapes into production. Coordinate ownership assignment across suppliers, manufacturing, logistics, NPI, and engineering, then track corrective actions through closure. Monitor DMR aging and backlog metrics, lead cross-functional MRB/MRRT forums, and conduct investigations using structured methodologies to reduce repeat quality failures and improve supplier performance.

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FursaFursa
Applied Materials
Applied Materials
1 day ago

Operations and Customer Quality Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Own daily MRRT quality reviews, validating defect and failure information and driving containment to prevent escapes into production. Coordinate ownership assignment across suppliers, manufacturing, logistics, NPI, and engineering, then track corrective actions through closure. Monitor DMR aging and backlog metrics, lead cross-functional MRB/MRRT forums, and conduct investigations using structured methodologies to reduce repeat quality failures and improve supplier performance.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering

Key Responsibilities

  • •Lead daily MRRT reviews and prioritize quality notifications (QNs), DMRs, and manufacturing excursions.
  • •Review and validate defect information, failure descriptions, supplier information, and supporting evidence; drive timely containment actions.
  • •Facilitate ownership assignment for supplier, manufacturing, logistics, NPI, and engineering-related quality issues.
  • •Track corrective actions through closure, ensure accountability across functional organizations, and monitor DMR aging, backlog, and cycle-time reduction metrics.
  • •Lead MRRT and quality review forums across organizations and conduct investigations to determine corrective actions that reduce repeat escapes.
Travel: Low travel

Pay and Benefits

Salary: USD 78,500 - 108,000

Key Requirements

  • •Strong understanding of nonconforming material processes and quality methodologies including MRB, MRRT, DMR, QN, SCAR, and 8D.
  • •Knowledge of manufacturing quality systems, supplier quality management, and corrective action processes.
  • •Understanding of SAP quality notification and material control processes.
  • •Ability to balance quality requirements with factory throughput, customer commitments, and business objectives.
  • •Experience leading investigations into recurring quality failures, supplier escapes, manufacturing defects, and operational disruptions.
Experience:SemiconductorsManufacturingSupplier qualityQuality management
Skills:Cross-functional leadershipAccountabilityStructured problem-solvingCommunicationConflict resolution
Tech Stack:SAP

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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