Senior Customer Engineer, iGaming

Cloudflare
Singapore
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Presentation","Stakeholder management","Strategic advisory","Communication"]

Own the technical customer relationship from discovery through long-term adoption, renewal, and expansion in a quota-carrying role. Partner with Account Executives to design bespoke architectures and deliver security, networking, zero trust, and developer platform proof of concepts. Use AI-augmented workflows and agents to automate repetitive tasks, and lead QBRs translating platform capabilities into measurable ROI for C-level stakeholders.

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FursaFursa
Cloudflare
Cloudflare
1 day ago

Senior Customer Engineer, iGaming

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own the technical customer relationship from discovery through long-term adoption, renewal, and expansion in a quota-carrying role. Partner with Account Executives to design bespoke architectures and deliver security, networking, zero trust, and developer platform proof of concepts. Use AI-augmented workflows and agents to automate repetitive tasks, and lead QBRs translating platform capabilities into measurable ROI for C-level stakeholders.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives for technical discovery, build bespoke architectures, and deliver product demos and Proof of Concepts across Cloudflare’s portfolio.
  • •Maintain deep, continuous technical relationships with key stakeholders across onboarding, maturity, renewal, and expansion.
  • •Align long-term technical outcomes to evolving customer business goals and Cloudflare’s product roadmap.
  • •Drive commercial accountability through variable quota performance, including cross-sell/up-sell opportunities based on product usage data and leading QBRs.
  • •Leverage AI agents and internal platforms to automate routine tasks (e.g., RFP/security questionnaire responses, sandbox provisioning, and basic telemetry monitoring).

Key Requirements

  • •Experience in a customer-facing technical role (e.g., Solutions Engineering, Customer Engineering, Sales Engineering, or forward deployed engineering).
  • •Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Proven ability to operate in a quota-carrying or revenue-aligned environment and translate SaaS metrics into business value across enterprise sales cycles.
  • •Exceptional presentation and stakeholder management skills, bridging technical details with C-suite strategy.
  • •Ability to act as a trusted technical advisor throughout the customer lifecycle and drive platform adoption and account expansion.
Experience:SaaSEnterprise sales
Skills:PresentationStakeholder managementStrategic advisoryCommunication
Languages:Mandarin
Tech Stack:Workers AIAI GatewayPrompt engineeringLarge Language ModelsLLM orchestrationRetrieval-Augmented Generation (RAG)PythonJavaScriptAPI connectorsEdge computingSandbox provisioningTelemetry monitoring

Eligibility

Nationality:Singaporean

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn