Operations Account Manager

DP World
Debrecen
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Customer focus","Relationship building","Problem-solving","Attention to detail"]

Own day-to-day customer account management as the lead point of contact, building long-lasting relationships across purchasing, technical, and logistics teams. Understand contract requirements, support pricing and quotation responses, and defend pricing internally and externally. Forecast and track key account metrics, raise and manage change requests, and ensure timely delivery of solutions aligned to customer objectives.

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DP World
DP World
1 month ago

Operations Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own day-to-day customer account management as the lead point of contact, building long-lasting relationships across purchasing, technical, and logistics teams. Understand contract requirements, support pricing and quotation responses, and defend pricing internally and externally. Forecast and track key account metrics, raise and manage change requests, and ensure timely delivery of solutions aligned to customer objectives.
Location: Debrecen
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the lead point of contact for all customer account management matters and build long-lasting customer relationships across departments.
  • •Understand contract specifications/requirements and follow DP World customer interface guidelines.
  • •Support pricing, cost estimates, and commercial documentation for quotation responses, including defending pricing with internal stakeholders and customers.
  • •Ensure timely and successful delivery of solutions based on customer needs and objectives.
  • •Forecast and track key account metrics, communicate progress to stakeholders, raise change requests, and report KPIs to Senior Management.
Travel: Low travel

Key Requirements

  • •Fluent in Hungarian and English (German is a big plus).
  • •Bachelor degree or similar in Finance, Marketing, Logistics, or a related field.
  • •Demonstrated experience in account management, including pricing templates and cost databases.
  • •Knowledge of the automotive industry, services/products, market requirements and procedures, and a strong sense of urgency.
  • •Strong IT skills, particularly MS Excel and PowerPoint.
Education:Bachelor's in Finance, Marketing, Logistics or similar
Skills:CommunicationCustomer focusRelationship buildingProblem-solvingAttention to detail
Languages:HungarianEnglishGerman
Tech Stack:MS ExcelPowerPoint

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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Glassdoor: 3.6
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