Partner Account Manager - LATAM

Aircall
Mexico City
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Spanish","English","Communication","Negotiation","Relationship management"]

A Partner Account Manager for LATAM will build and expand Aircall's partner ecosystem across Latin America, driving strategic alliances with system integrators, channel partners, and integration partners. You will lead business development, collaborate with cross-functional teams, and shaping the go-to-market strategy for Mexico, Colombia, and Chile, while representing Aircall at industry events and driving revenue growth.

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Aircall
Aircall
4 months ago

Partner Account Manager - LATAM

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Last checked: 8 hours agoStatus: Live

Job Summary

A Partner Account Manager for LATAM will build and expand Aircall's partner ecosystem across Latin America, driving strategic alliances with system integrators, channel partners, and integration partners. You will lead business development, collaborate with cross-functional teams, and shaping the go-to-market strategy for Mexico, Colombia, and Chile, while representing Aircall at industry events and driving revenue growth.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).
  • •Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in LATAM.
  • •Lead and accelerate sales growth by executing business strategies tailored to these markets.
  • •Provide strategic insights, working closely with the Sales Director, to adapt Aircall’s vision and strategy for the region.
  • •Collaborate effectively with cross-functional teams such as Marketing, Partnerships, BDR, Customer Success, Product, and Tech to evaluate and pursue growth opportunities in the market.

Key Requirements

  • •Fluency in Spanish and English
  • •Entrepreneurial mindset to establish and grow presence in a new market
  • •Self-starter motivated to go above and beyond in a collaborative, fast-paced environment
  • •Curious and passionate about learning and adapting to LATAM markets, technologies, and sales strategies
  • •Experience with channel and integration partnerships in LATAM; Hubspot, Salesforce or Zendesk ecosystem experience is a plus
Experience:LATAMMexicoLATAM market
Skills:SpanishEnglishCommunicationNegotiationRelationship management
Languages:SpanishEnglish
Tech Stack:HubspotSalesforceZendeskCRM

Company Brief

Aircall
Provides a cloud-based phone system and call center platform for businesses, offering VoIP, call routing, analytics, integrations with CRM and helpdesk tools to support sales and customer support teams.
Industry: Telecommunications
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Paris, France
Founded: 2014
WebsiteLinkedIn