Central Service Administrator

Trane Technologies
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Organizational skills","Attention to detail","Data accuracy","Multitasking","Communication"]

Support service operations by managing administrative processes for service contracts, warranty claims, compliance activities, and customer reporting. Coordinate depot service support activities including logging requests, scheduling and allocating engineers, optimizing routes, and assisting the installation team. Maintain audit-ready documentation for compliance (including F-Gas and Tail Lift regulations) and generate accurate KPI and performance reports. Serve as a central point of contact for key accounts.

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Trane Technologies
Trane Technologies
3 days ago

Central Service Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support service operations by managing administrative processes for service contracts, warranty claims, compliance activities, and customer reporting. Coordinate depot service support activities including logging requests, scheduling and allocating engineers, optimizing routes, and assisting the installation team. Maintain audit-ready documentation for compliance (including F-Gas and Tail Lift regulations) and generate accurate KPI and performance reports. Serve as a central point of contact for key accounts.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Support service operations by managing administrative processes for service contracts, warranty claims, compliance, and customer reporting.
  • •Answer and manage incoming service calls, log service requests, and ensure accurate documentation of customer issues.
  • •Schedule and allocate engineers for service tasks based on skills, availability, and coordinate with service teams.
  • •Administer contract setup, renewal, and ongoing management, including maintaining contract records and monitoring performance against targets.
  • •Process warranty claims, maintain a warranty register, support documentation gathering, and administer manufacturer re-work campaigns.

Key Requirements

  • •Proven experience in a service administration or similar administrative support role.
  • •Strong organisational and planning abilities with excellent attention to detail and data accuracy.
  • •Ability to manage multiple tasks and deadlines effectively.
  • •Proficient in Microsoft Office Suite, especially Excel and reporting tools and IFS.
  • •Minimum of GCSEs (or equivalent); further education/business administration qualifications desirable, and training/certification in compliance or contract administration is a plus.
Experience:Service administrationWarranty systemsCustomer serviceCompliance
Education:High School
Skills:Organizational skillsAttention to detailData accuracyMultitaskingCommunication
Tech Stack:Microsoft Office SuiteExcelIFS

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn