Personal Banker II - Western Hills

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: bachelorsSkills: ["Customer relationship building","Consultative sales","Risk awareness","Ethical conduct","Decision-making"]

Build long-lasting relationships with existing and prospective customers by delivering a consultative sales and service experience. Proactively outreach in person, by phone, or other channels to uncover needs, recommend appropriate solutions, and maintain product knowledge. Partner with internal teams to resolve issues, analyze customer credit and financial data, and ensure risk is managed in line with policies and the Bank’s risk appetite, while modeling ethical conduct.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker II - Western Hills

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Last checked: 5 hours agoStatus: Live

Job Summary

Build long-lasting relationships with existing and prospective customers by delivering a consultative sales and service experience. Proactively outreach in person, by phone, or other channels to uncover needs, recommend appropriate solutions, and maintain product knowledge. Partner with internal teams to resolve issues, analyze customer credit and financial data, and ensure risk is managed in line with policies and the Bank’s risk appetite, while modeling ethical conduct.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships with a assigned book of business through proactive outreach.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and other financial information to align customers with appropriate solutions and provide necessary support for technology adoption.
Travel: Low travel

Key Requirements

  • •High School Diploma/GED and 1 year customer service experience, or a college degree or equivalent military experience.
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •Demonstrated ability to develop comfort level with new household acquisitions and deepen customer relationships.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:1+ yearsCustomer serviceFinancial servicesBankingSales
Education:Bachelor's
Skills:Customer relationship buildingConsultative salesRisk awarenessEthical conductDecision-making
Certifications:SAFE Act NMLS registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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