Portfolio Services Coordinator

Openlane
United States
Workplace: RemoteFull timeUSD 18 - 18 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Detail-oriented","Client-focused","Proactive","Organized","Administrative workflow management"]

Oversee day-to-day portfolio service operations, monitor vendor performance, and act as the key contact for client portfolio inquiries and issue resolution. Conduct reconciliation and quality control on active assignments, support portfolio guideline monitoring, and maintain accurate portfolio activity records. Coordinate daily workflows, ensure compliance with client and vendor SLAs and requirements, and identify process gaps to support automation and efficiency improvements while collaborating with client service teams and vendors.

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FursaFursa
Openlane
Openlane
12 hours ago

Portfolio Services Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Oversee day-to-day portfolio service operations, monitor vendor performance, and act as the key contact for client portfolio inquiries and issue resolution. Conduct reconciliation and quality control on active assignments, support portfolio guideline monitoring, and maintain accurate portfolio activity records. Coordinate daily workflows, ensure compliance with client and vendor SLAs and requirements, and identify process gaps to support automation and efficiency improvements while collaborating with client service teams and vendors.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Monitor and analyze portfolio performance, holdings, and transactions.
  • •Perform reconciliation and quality control checks on active assignments.
  • •Assist with portfolio guideline monitoring.
  • •Support client service teams by responding to portfolio-related inquiries and resolving issues.
  • •Maintain accurate records of portfolio activity and documentation while performing general administrative and operational functions.

Pay and Benefits

Salary: USD 18 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceRemote WorkPaid MaternityPaid PaternityDisability Insurance

Key Requirements

  • •High School Diploma or equivalent is required.
  • •Proven experience in operational administration, portfolio services, or a related coordinator role.
  • •Strong baseline understanding of SLA management and compliance standards.
  • •Demonstrated ability to prioritize daily workflows and meet strict operational deadlines.
  • •Sound baseline technical workflow management capability for tracking and documenting portfolio activity.
Experience:AutomotiveWholesaleLogistics
Education:High School
Skills:Detail-orientedClient-focusedProactiveOrganizedAdministrative workflow management
Tech Stack:Tools used for trackingDocumenting

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn