Customer Advocate Delivery Driver - University Park, IL

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Customer service","Safe driving","Attention to detail","Teamwork","Reliability"]

Deliver vehicles to customers’ doors while representing Carvana in a customer-facing “Hauler-Life” role. Load and unload vehicles onto custom car haulers, inspect equipment for safety, and complete customer paperwork with detailed notes in the tracking system. Maintain a clean driving record by following CMV Driver Qualification standards. Work an 11am–9pm shift with rotating days off and meet eligibility requirements including a timely Notary and state license needs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
5 months ago

Customer Advocate Delivery Driver - University Park, IL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors while representing Carvana in a customer-facing “Hauler-Life” role. Load and unload vehicles onto custom car haulers, inspect equipment for safety, and complete customer paperwork with detailed notes in the tracking system. Maintain a clean driving record by following CMV Driver Qualification standards. Work an 11am–9pm shift with rotating days off and meet eligibility requirements including a timely Notary and state license needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and regularly inspect the car-hauler to ensure the vehicle remains safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 23 hourly
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid LeaveOvertimeStudent LoanEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing in indoor/outdoor conditions (8+ hours).
  • •Must be able to read, write, speak and understand English.
  • •Requires a valid driver’s license and must be at least 21 years of age; candidates must pass a drug test and obtain a DOT Medical Card.
  • •Must have (or be able to obtain) a Notary in the local jurisdiction within the first 90 days and meet state-specific DMV/title and registration access requirements. Illinois, Michigan, Louisiana, and Missouri require a Chauffeur’s license (first two weeks); California requires a Vehicle Verifier license (first 90 days).
Experience:2+ years
Skills:Customer serviceSafe drivingAttention to detailTeamworkReliability
Licenses:Valid driver's licenseNotaryChauffeur's licenseVehicle Verifier license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn