Lead Software Engineer - Backend

Freshworks
San Mateo
Workplace: HybridFull timeFunction: Software EngineeringExperience: 6-8 yearsEducation: bachelorsSkills: ["Communication","Leadership","Problem-solving","Mentoring"]

Lead backend engineering for scalable systems in a fast-paced product environment. Architect and own end-to-end backend modules, mentor engineers, and drive performance, availability, and code quality. Collaborate across Product, Frontend, and SRE teams to deliver high-value features, shape platform direction through architecture reviews, and ensure robust, observable services at scale.

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Freshworks
Freshworks
3 months ago

Lead Software Engineer - Backend

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead backend engineering for scalable systems in a fast-paced product environment. Architect and own end-to-end backend modules, mentor engineers, and drive performance, availability, and code quality. Collaborate across Product, Frontend, and SRE teams to deliver high-value features, shape platform direction through architecture reviews, and ensure robust, observable services at scale.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect and build scalable backend services that handle millions of transactions reliably.
  • •Own the full development lifecycle: from high-level design to deployment and debugging.
  • •Write clean, modular, and testable code—optimized for readability and performance.
  • •Apply deep OOPS concepts and design patterns to solve real-world engineering problems.
  • •Collaborate with cross-functional teams (Product, Frontend, SRE) to deliver customer value fast.

Pay and Benefits

Equity and Bonus:Equity
Perks:DentalMedicalVisionDisabilityLife InsuranceEquityEsppPaid LeaveCommuter BenefitsWellness StipendParental Leave

Key Requirements

  • •6-8 years of experience building and scaling backend systems in fast-paced product teams.
  • •Proficiency with Ruby on Rails.
  • •Strong Data Structures & Algorithms knowledge with emphasis on REST APIs.
  • •Excellent problem solving and logical analysis abilities.
  • •Solid Object-Oriented Design (OOD) and SOLID principles; experience with system design (HLD/LLD) and scalable architectures.
Experience:6-8 yearsBackendRuby on railsREST APIsSystem design
Education:Bachelor's
Skills:CommunicationLeadershipProblem-solvingMentoring
Languages:English
Tech Stack:Ruby on RailsREST APIsOOPSOLIDSystem DesignRDBMSCachingDistributed queuesMicroservicesAI tools

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
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