Test Center Administrator (FT)

Prometric
New York
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Teamwork","Professional communication","Attention to detail","Multi-tasking","Urgency in issue resolution"]

Serve as the face of Prometric in the test center by greeting examinees, verifying identification, and monitoring exams to ensure compliance with strict test center policies. Maintain a secure environment and materials, handle candidate issues with urgency, and write detailed reports. Work rotating shifts (site open Monday–Saturday), support the testing experience, and perform required security checks, including wand use and optional fingerprint scanning.

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FursaFursa
Prometric
Prometric
2 days ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the face of Prometric in the test center by greeting examinees, verifying identification, and monitoring exams to ensure compliance with strict test center policies. Maintain a secure environment and materials, handle candidate issues with urgency, and write detailed reports. Work rotating shifts (site open Monday–Saturday), support the testing experience, and perform required security checks, including wand use and optional fingerprint scanning.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification; perform required security checks including wand use.
  • •Continuously monitor candidates as they complete exams and report/resolve candidate issues with urgency.
  • •Maintain secure environment and materials; safeguard the test center from misconduct.
  • •Write and submit detailed reports/correspondence and, if applicable, digitally scan and record fingerprint identification.

Pay and Benefits

Perks:401kPaid HolidaysSick TimeVisionFsaEmployee AssistancePaid TrainingPaid LeaveLegal

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum one year of customer service experience required (in person such as call center, retail, or restaurant).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based programs (including MS Office, Outlook, and web browsing).
Experience:1+ yearsCustomer service
Education:High School
Skills:TeamworkProfessional communicationAttention to detailMulti-taskingUrgency in issue resolution
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn