Service Concierge - Plainview, NY

Interface with service center clients to deliver a world-class customer experience by greeting customers, answering phones, directing inquiries, and scheduling appointments. Manage open service tasks and due bills, proactively follow up, and maintain accurate records. Coordinate loaner agreements and rental requests, including Lyft rides. Create work order pre-writes, assist with vehicle check-in through intake and photo documentation, and support facility repair requests via Service Channel.