Site Director - Field Service Operations

Applied Materials
Dublin
Workplace: OnsiteFull timeEUR 120,000 - 165,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 15+ yearsEducation: bachelorsSkills: ["Executive presence","Leadership","Coaching","Analytical problem-solving","Stakeholder management"]

Lead site-level, customer-facing service and support operations as part of the Site Leadership Team. Drive operational performance and service excellence across a large, multi-layered organisation by coaching leaders, improving efficiency and workforce effectiveness, and partnering with regional/global stakeholders. Manage service transformation toward a more service-centric operating model using data and performance metrics, while championing safety, quality, integrity, and operational discipline.

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Applied Materials
Applied Materials
2 days ago

Site Director - Field Service Operations

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead site-level, customer-facing service and support operations as part of the Site Leadership Team. Drive operational performance and service excellence across a large, multi-layered organisation by coaching leaders, improving efficiency and workforce effectiveness, and partnering with regional/global stakeholders. Manage service transformation toward a more service-centric operating model using data and performance metrics, while championing safety, quality, integrity, and operational discipline.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Director level

Key Responsibilities

  • •Provide strategic and operational leadership for critical service and support operations at the site.
  • •Lead a large, multi-layered organisation through managers and senior leaders.
  • •Drive operational performance, customer satisfaction, and service excellence across the site.
  • •Lead organisational transformation toward a service-centric operating model.
  • •Use data and performance metrics to drive continuous improvement, efficiency, and customer outcomes.
Travel: Medium travel

Pay and Benefits

Salary: EUR 120,000 - 165,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor's Degree or equivalent experience.
  • •Typically 15+ years of relevant leadership experience.
  • •Experience leading managers and senior leaders within customer-facing operational environments.
  • •Demonstrated success driving organisational transformation and business change.
  • •Experience within semiconductor, advanced manufacturing, engineering services, or similar complex operational environments is advantageous.
Experience:15+ yearsSemiconductorAdvanced manufacturingEngineering servicesField serviceTechnology environment
Education:Bachelor's
Skills:Executive presenceLeadershipCoachingAnalytical problem-solvingStakeholder management

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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