Operations Lead - Full Time (Chatham, ON, CA, N7L 1C5)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Business OperationsExperience: 1-3 yearsSkills: ["Leadership","Time management","Problem-solving","Coaching","Communication"]

Lead store operations for a Sephora location by managing the Operations team and ensuring execution of company processes. Oversee inventory management including receiving, shipping, returns, and cycle counting, while maintaining visual merchandising standards and coordinating cleaning crews. Manage supplies, testers, and samples budgets, participate in performance management and development, and regularly support the sales floor as Manager on Duty when needed.

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FursaFursa
Sephora
Sephora
1 month ago

Operations Lead - Full Time (Chatham, ON, CA, N7L 1C5)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead store operations for a Sephora location by managing the Operations team and ensuring execution of company processes. Oversee inventory management including receiving, shipping, returns, and cycle counting, while maintaining visual merchandising standards and coordinating cleaning crews. Manage supplies, testers, and samples budgets, participate in performance management and development, and regularly support the sales floor as Manager on Duty when needed.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Directly manage the Operations team and support operations leadership for the store’s execution.
  • •Lead operational excellence by ensuring operations-focused processes are completed to company standards.
  • •Manage inventory including shipping, receiving, returning merchandise, and completing cycle counting within guidelines.
  • •Manage visual merchandising standards and oversee in-house and/or third-party cleaning crews with feedback, coaching, and escalation.
  • •Maintain appropriate budgets and quantities for supplies, testers, and samples; participate in performance management and act as Manager on Duty as needed.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1–3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Strong store operations skills.
  • •Demonstrated effective time management and problem-solving skills.
Experience:1-3 years
Skills:LeadershipTime managementProblem-solvingCoachingCommunication
Tech Stack:Artificial Intelligence (AI)

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn