Consultant Specialist

HSBC
Guangzhou
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsSkills: ["Problem-solving","Analytical skills","Communication"]

Lead implementation and operation of IT controls for an internal ICO platform and APIs, covering identity, data movement, SDLC, and deployment controls. Own change reviews and ITIL service operation processes (events, incidents, and problem management) while partnering with risk, compliance, and engineering teams. Drive service planning for capacity, upgrades, and evergreening, maintain control dashboards in Confluence, and communicate remediation and architecture details clearly to senior stakeholders.

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FursaFursa
HSBC
HSBC
19 hours ago

Consultant Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead implementation and operation of IT controls for an internal ICO platform and APIs, covering identity, data movement, SDLC, and deployment controls. Own change reviews and ITIL service operation processes (events, incidents, and problem management) while partnering with risk, compliance, and engineering teams. Drive service planning for capacity, upgrades, and evergreening, maintain control dashboards in Confluence, and communicate remediation and architecture details clearly to senior stakeholders.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Implement and operate IT controls (IDAM, DMOV, SDLC, DEPL) for the ICO platform and APIs, ensuring compliance with FIM requirements and key control indicators.
  • •Run internal change reviews and oversee ITIL service operation processes, including event, incident, and problem management, plus upgrades and evergreening.
  • •Partner with risk and control officers to meet regulatory, security, and operational risk standards; maintain dashboards and insights for remediation and service health.
  • •Serve as an escalation point for service requests/issues and influence engineering teams to adopt IT controls and drive continuous improvement.
  • •Plan for service capacity, upgrades, and evergreening to maintain reliability and performance; document architecture/controls/incidents and communicate analysis to senior stakeholders.

Key Requirements

  • •At least 5 years of experience in IT service management, reliability engineering, or software development.
  • •Expertise in technology controls including identity management (IDAM), data movement (DMOV), SDLC, and deployment (DEPL) controls.
  • •Strong understanding of ITIL service management processes and change governance.
  • •Experience with service monitoring and observability tools (e.g., AppD, Splunk) plus CI/CD pipelines and automation.
  • •Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud) and containerization/orchestration (Docker, Kubernetes).
Experience:5+ years
Skills:Problem-solvingAnalytical skillsCommunication
Languages:EnglishCantoneseMandarin
Tech Stack:ITILConfluenceAppDSplunkCI/CDAWSAzureGoogle CloudDockerKubernetesSDLCIDAMDMOVDEPL

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn