日语技术支持工程师 (Candidate Pipeline)

Provide Japanese-language technical support for HP computer and printer products, including usage guidance and troubleshooting. Work closely with customers to understand needs, resolve issues, and deliver service that exceeds expectations. Use Microsoft Office tools (Outlook, Excel) to support day-to-day work, maintain calm performance in a pressure environment, and collaborate effectively in a team. This role also supports shift scheduling and may allow limited weekly WFH if criteria are met.