Employee Services Team Lead – Time and Labor and Oracle HR Data Management

AECOM
Philippines
Workplace: HybridFull timeFunction: People, HR & TalentExperience: 7+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Stakeholder management","Problem-solving","Process improvement"]

Supervise day-to-day Time & Labor/Payroll operations and lead a team supporting employee time, wage, production, and commissions. Own time management activities, workforce capacity planning, and governance with internal and external stakeholders. Drive reporting and analysis on SLA performance, quality, and process efficiency, and lead process improvements. Provide coaching, manage performance, and support highly complex HR services process improvement projects using HR systems such as Oracle.

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FursaFursa
AECOM
AECOM
12 hours ago

Employee Services Team Lead – Time and Labor and Oracle HR Data Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Supervise day-to-day Time & Labor/Payroll operations and lead a team supporting employee time, wage, production, and commissions. Own time management activities, workforce capacity planning, and governance with internal and external stakeholders. Drive reporting and analysis on SLA performance, quality, and process efficiency, and lead process improvements. Provide coaching, manage performance, and support highly complex HR services process improvement projects using HR systems such as Oracle.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Supervise the day-to-day Payroll and Time & Labor function to deliver effective, proactive service to stakeholders.
  • •Lead Time & Labor activities by defining workflow processes, operating procedures, controls, and team schedules.
  • •Manage team workload and capacity, including recommending staffing adjustments and monitoring external support requests.
  • •Conduct reporting and analysis on resource utilization, SLA performance, quality, and process efficiency; provide regular progress updates to managers.
  • •Drive process improvements, govern results with stakeholders, and lead complex HR services process improvement projects.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid LeaveEmployee Assistance

Key Requirements

  • •Bachelor’s degree in Human resources and any business-related course (or equivalent relevant courses).
  • •At least 7 years of experience in an outsourcing, shared services, or similar model, including managing a Payroll team supporting the AMER region.
  • •Advanced knowledge of HR and HR operations processes and procedures.
  • •Experience using HR/payroll/time recording systems such as Oracle, Workday, SAP, PeopleSoft, and/or ServiceNow.
  • •Advanced proficiency in MS Office, including creating reporting dashboards and tracking performance.
Experience:7+ yearsOutsourcingShared services
Education:Bachelor's in Human resources
Skills:LeadershipCoachingStakeholder managementProblem-solvingProcess improvement
Languages:English
Tech Stack:OracleWorkdaySAPPeopleSoftServiceNowMS Office

Company Brief

AECOM
AECOM is a global infrastructure firm providing design, consulting, construction, and management services across transportation, buildings, water, environment, and energy sectors, delivering large-scale projects for public- and private-sector clients worldwide.
Industry: Civil Engineering
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1990
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