Social Media Manager, Community

Robinhood
Menlo Park, New York
Workplace: OnsiteFull timeUSD 99,000 - 150,000 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Communication","Data-driven mindset","Judgment","Compliance awareness","Cross-functional collaboration"]

Own Robinhood’s community management strategy and day-to-day engagement across X, Reddit, TikTok, YouTube, and Instagram. Write posts and moderate conversations, translating investor-community culture into authentic social-first storytelling. Use social listening and metrics to surface real-time feedback to product and marketing, lead community-first activations like live AMAs, and ensure all community communications meet strict content and financial compliance standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Robinhood
Robinhood
14 hours ago

Social Media Manager, Community

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own Robinhood’s community management strategy and day-to-day engagement across X, Reddit, TikTok, YouTube, and Instagram. Write posts and moderate conversations, translating investor-community culture into authentic social-first storytelling. Use social listening and metrics to surface real-time feedback to product and marketing, lead community-first activations like live AMAs, and ensure all community communications meet strict content and financial compliance standards.
Location: Menlo Park, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Set and evolve Robinhood’s community management strategy, tone, and playbooks across X, Reddit, TikTok, YouTube, and Instagram.
  • •Manage daily community operations, including writing posts, responding, moderating conversations, and keeping audiences active and connected.
  • •Engage authentically with investor communities using deep knowledge of social finance culture and rapid platform pace.
  • •Monitor sentiment and use social listening/metrics to deliver actionable insights to product and marketing teams.
  • •Plan and execute community activations (e.g., live AMAs and platform-specific Q&As) while ensuring communications adhere to content standards and strict financial regulations.

Pay and Benefits

Salary: USD 99,000 - 150,000 annually
Perks:Health Insurance401kEquityPaid LeaveFertility BenefitsLearning Budget

Key Requirements

  • •5+ years of experience in social media or community management, ideally in a fast-paced consumer tech, fintech, or culturally relevant brand.
  • •Experience owning a channel or program end-to-end.
  • •Experience partnering with product marketing, brand, or campaign teams to translate product stories into native social content.
  • •Strong understanding of platform nuances across X, TikTok, Reddit, and Instagram.
  • •Exceptional written and verbal communication skills, including switching between compliance-sensitive writing and culturally relevant social posts.
Experience:5+ yearsFintechConsumer techSocial mediaOnline finance communities
Skills:CommunicationData-driven mindsetJudgmentCompliance awarenessCross-functional collaboration
Languages:English

Company Brief

Robinhood
Commission-free trading platform offering stocks, ETFs, options, and cryptocurrencies, plus cash management and retirement products. Aims to democratize finance through easy-to-use mobile and web apps for retail investors.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Menlo Park, United States
Founded: 2013
WebsiteLinkedIn