Manager, Transfer Agency

Northern Trust
Ireland
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Leadership","Problem-solving","Planning","Team management"]

Lead a multi-location Settlements team responsible for end-to-end Transfer Agency payment activities, ensuring accurate investor transactions within deadlines and in compliance with regulatory, client and internal controls. Drive risk management, process improvements, and client service delivery across Ireland and offshore teams, with strong emphasis on SLAs, KPIs, and audit readiness.

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FursaFursa
Northern Trust
Northern Trust
3 months ago

Manager, Transfer Agency

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead a multi-location Settlements team responsible for end-to-end Transfer Agency payment activities, ensuring accurate investor transactions within deadlines and in compliance with regulatory, client and internal controls. Drive risk management, process improvements, and client service delivery across Ireland and offshore teams, with strong emphasis on SLAs, KPIs, and audit readiness.
Location: Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee day-to-day payment processing in line with AML/Data Protection and Regulatory Reporting standards.
  • •Ensure payments are completed accurately within currency and cut-off deadlines; manage queues and exceptions.
  • •Lead multi-location teams, overseeing workload, priorities, and timely completion of tasks.
  • •Maintain strong client communications and SLA/KPI adherence; prepare management reports and data analyses.
  • •Ensure audit readiness, risk controls, and continuous improvement across Transfer Agency operations.

Key Requirements

  • •Significant track record in a management role within a Transfer Agency/Shareholder Services function; proven people management and change management skills.
  • •Knowledge of the legal and regulatory environment to develop procedures and policies.
  • •Excellent communication, first-class presentation and client-servicing skills.
  • •Ability to lead and manage projects and system development as required; provide training and coaching to team members.
  • •Strong focus on quality, adherence to standards and procedures, and effective risk management.
Experience:FinanceFunds administrationTransfer agency
Skills:CommunicationLeadershipProblem-solvingPlanningTeam management
Languages:English

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn