Receptionist

CARE Medical
Mecca
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: associatesSkills: ["Customer service","Interpersonal skills","Communication","Confidentiality","Attention to detail"]

Provide excellent customer service for staff, patients, and visitors by supporting patient registration and admission workflows in the HIS system. Verify patient identity, register information in English and Arabic, issue invoices, and coordinate admissions, transfers, and discharges when assigned. Handle telephone enquiries, schedule next-visit appointments, maintain confidentiality and patient rights, and support filing, administrative tasks, and patient services concerns.

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FursaFursa
CARE Medical
CARE Medical
2 days ago

Receptionist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide excellent customer service for staff, patients, and visitors by supporting patient registration and admission workflows in the HIS system. Verify patient identity, register information in English and Arabic, issue invoices, and coordinate admissions, transfers, and discharges when assigned. Handle telephone enquiries, schedule next-visit appointments, maintain confidentiality and patient rights, and support filing, administrative tasks, and patient services concerns.
Location: Mecca
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver high-quality patient service with compassion and understanding throughout the patient journey in the hospital.
  • •Interview patients to gather data and register patient information in English and Arabic in the HIS system accurately and on time.
  • •Verify patient identity before creating patient files/medical record requests and issue invoices.
  • •Handle patient admission, transfer, and discharge in HIS when assigned to ADT/ER registration.
  • •Attend telephone enquiries and support patient inquiries/complaints while maintaining confidentiality and patient rights.

Key Requirements

  • •Diploma/college graduate.
  • •Minimum two (2) years’ experience in a similar position, preferably in a healthcare facility.
  • •Customer service/patient experience course is required.
  • •Good communication and interpersonal skills with written and oral communication in Arabic and English.
  • •Computer literate with awareness of patient rights and responsibility.
Experience:Healthcare
Education:Associate's
Skills:Customer serviceInterpersonal skillsCommunicationConfidentialityAttention to detail
Languages:ArabicEnglish
Tech Stack:HISADТER registrationADTHIS system

Company Brief

CARE Medical
Provides medical care and healthcare services in Saudi Arabia, likely including patient consultations, clinical support, and related healthcare offerings through its local medical brand and online presence.
Industry: Healthcare Providers
Headquarters: Riyadh, Saudi Arabia
Website