Remote IT Support
Qureos
Cincinnati
Workplace: RemoteFull timeUSD 45 - 60 hourlyFunction: IT Support & HelpdeskSkills: ["Problem-solving","Communication","Interpersonal skills","Self-motivation","Attention to detail"]Provide first- and second-line IT support for hardware, software, and network issues, responding to helpdesk requests via email, phone, and remote tools. Install and maintain computers and mobile devices, manage user access and permissions in Active Directory and Microsoft 365, and troubleshoot technical problems with timely escalations. Document all resolutions in the IT helpdesk system and support onboarding while helping uphold IT security best practices.
