Growth Officer - Japan

SAP
Tokyo
Workplace: HybridFull timeFunction: Marketing & GrowthEducation: bachelorsSkills: ["Leadership","Strategic execution","Customer focus","KPI alignment","Pipeline management"]

Drive the holistic health and out-quarter preparedness of the Japan Customer Success market unit, partnering with regional strategy and transformation leaders to implement programs and innovation initiatives. Own pipeline quality for CQ+1/CQ+2 and overall 4RQ, building a cohesive demand strategy across solutions, segments, industries, and geographies. Represent leadership externally and internally at an executive level while tracking transformation and customer success KPIs.

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SAP
SAP
2 hours ago

Growth Officer - Japan

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Job Summary

Drive the holistic health and out-quarter preparedness of the Japan Customer Success market unit, partnering with regional strategy and transformation leaders to implement programs and innovation initiatives. Own pipeline quality for CQ+1/CQ+2 and overall 4RQ, building a cohesive demand strategy across solutions, segments, industries, and geographies. Represent leadership externally and internally at an executive level while tracking transformation and customer success KPIs.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Lead and implement Global, Regional, and MU-specific programs and initiatives in Japan on behalf of the Managing Director.
  • •Connect Global and Regional programs across GC and regional stakeholders, including strategy/transformation resources and Growth Officers.
  • •Mature and drive the Digital Hub strategy, driving DH motions, modalities, and processes into GC.
  • •Represent the Managing Director with customers, partners, and internal stakeholders when needed, including executive-level external representation.
  • •Own high-quality pipeline for CQ+1/CQ+2 and overall 4RQ, managing demand execution and ensuring pipeline diversity and goals.
Travel: Low travel

Key Requirements

  • •Bachelor’s degree (or equivalent accreditation) required; Master’s degree or MBA preferred.
  • •Track record translating transformations and strategy into measurable business success (top line or bottom line).
  • •Experience engaging with customer-facing organizations (sales, services, support, or customer engagement).
  • •Experience driving results through multi-faceted demand generation across out-quarter and multi-year landscapes.
  • •Fluency in Japanese and English.
Education:Bachelor's
Skills:LeadershipStrategic executionCustomer focusKPI alignmentPipeline management
Languages:JapaneseEnglish

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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Glassdoor: 4.1
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