Banking Operations Analyst

NTT
Noida
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsEducation: bachelorsSkills: ["Oral communication","Problem-solving","Quality-focused"]

Support international BPO banking operations with a focus on KYC/AML/CDD. You’ll ensure compliance with required concepts and processes, maintain SLAs, perform quality audits, and handle complex cases using process knowledge and escalation when needed. The role includes coordinating with team members, following technical protocols, participating in training, and working flexible night shifts with strong English oral communication.

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FursaFursa
NTT
NTT
1 month ago

Banking Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Support international BPO banking operations with a focus on KYC/AML/CDD. You’ll ensure compliance with required concepts and processes, maintain SLAs, perform quality audits, and handle complex cases using process knowledge and escalation when needed. The role includes coordinating with team members, following technical protocols, participating in training, and working flexible night shifts with strong English oral communication.
Location: Noida
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Maintain required KYC/AML/CDD processes in line with compliance standards.
  • •Maintain SLAs and report out to the team manager on a regular basis.
  • •Anticipate problems and recognize deviations from standard practices.
  • •Seek assistance to resolve complex issues using process knowledge.
  • •Perform quality audits based on process requirements and support training and meetings as needed.

Key Requirements

  • •Graduate (any) with 3–5 years of work experience in an international BPO banking process.
  • •SME-level KYC/AML/CDD experience is mandatory.
  • •Strong understanding of KYC/AML concepts and processes.
  • •Flexible to work night shifts.
  • •Excellent oral communication skills in English.
Experience:3-5 yearsInternational BPOBanking operations
Education:Bachelor's
Skills:Oral communicationProblem-solvingQuality-focused
Languages:English

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn