Senior IT Operations Engineer

Komodo Health
United States
Workplace: RemoteFull timeUSD 125,000 - 180,000 annuallyFunction: IT Operations (Systems/Network Admin)Skills: ["Written communication","Documentation","Prioritization","Security-consciousness"]

Own and automate the joiner/mover/leaver lifecycle end to end, using Okta Workflows and Jira Service Management to create a reliable audit trail. Build identity and service stack automations across Okta, Workday, Google Workspace, Atlassian (Jira/JSM/Confluence), Slack, and Zoom, including SSO (SAML/OIDC) and SCIM provisioning. Instrument the IT service queue, design integrations with REST/JSON/webhooks, and produce SOC 2/HIPAA audit evidence through scalable, AI-assisted workflows.

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FursaFursa
Komodo Health
Komodo Health
2 days ago

Senior IT Operations Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own and automate the joiner/mover/leaver lifecycle end to end, using Okta Workflows and Jira Service Management to create a reliable audit trail. Build identity and service stack automations across Okta, Workday, Google Workspace, Atlassian (Jira/JSM/Confluence), Slack, and Zoom, including SSO (SAML/OIDC) and SCIM provisioning. Instrument the IT service queue, design integrations with REST/JSON/webhooks, and produce SOC 2/HIPAA audit evidence through scalable, AI-assisted workflows.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Automate the joiner/mover/leaver lifecycle end to end across Workday, Okta, Google Workspace, Jira Service Management, and downstream SaaS, with focus on deprovisioning gaps and audit exposure.
  • •Design, build, and own automation across the identity and service stack using Okta Workflows, orchestration recipes, Google Apps Script, and Python with version control, error handling, alerting, and runbooks.
  • •Instrument and automate the IT service queue in Jira Service Management, including request types, routing, approvals, SLA logic, queue design, and self-service deflection.
  • •Configure and govern platforms used by the lifecycle (Atlassian tools, Google Workspace, Slack, Zoom) and translate stakeholder processes into working configuration.
  • •Build API integrations and deploy AI-assisted workflows for ticket triage, knowledge retrieval, drafted responses, and evidence summarization with human review gates for access changes.

Pay and Benefits

Salary: USD 125,000 - 180,000 annually
Perks:Health InsuranceDentalVision401kDisability InsuranceLife Insurance

Key Requirements

  • •Proven experience automating IT and identity operations in a SaaS-first environment, including examples of manual processes eliminated and measurable results.
  • •Hands-on administration of Okta, including Okta Workflows, lifecycle management, and SCIM provisioning.
  • •Jira and Jira Service Management administration, including automation rules, request types, workflows, permission schemes, and queue design.
  • •Proficiency in Python or an equivalent scripting language, plus strong Google Workspace administration (including GAM or the Admin SDK).
  • •Experience building multi-step, event-driven flows in an integration/orchestration platform (e.g., Workato, Zapier, Tray, SnapLogic) with branching logic, retries, and error handling.
Experience:SaaS
Skills:Written communicationDocumentationPrioritizationSecurity-consciousness
Tech Stack:OktaOkta WorkflowsWorkdayGoogle WorkspaceJiraJira Service ManagementConfluenceSlackZoomWorkatoZapierTraySnapLogicPythonGoogle Apps ScriptTerraformSCIMSSOSAMLOIDC

Company Brief

Komodo Health
Provides a healthcare data platform that combines medical and administrative datasets with analytics to help life sciences companies, payers, and providers measure patient journeys, optimize research, and improve outcomes.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn