Progression Job Coach

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 30,000+ annuallyFunction: Communications, PR & CommunitySkills: ["Coaching","Mentoring","Interpersonal skills","Communication","Organisation","Time management","Relationship building"]

Support participants on the Restart Scheme by managing a caseload and delivering one-to-one coaching, needs assessments, and tailored action plans. Help individuals overcome barriers to employment through employability support such as CV writing, job applications, and interview preparation. Build trust-based relationships, work with employers to match participants to roles, and maintain accurate records while meeting compliance and customer service standards.

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FursaFursa
Serco
Serco
2 days ago

Progression Job Coach

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support participants on the Restart Scheme by managing a caseload and delivering one-to-one coaching, needs assessments, and tailored action plans. Help individuals overcome barriers to employment through employability support such as CV writing, job applications, and interview preparation. Build trust-based relationships, work with employers to match participants to roles, and maintain accurate records while meeting compliance and customer service standards.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Communications, PR & Community

Key Responsibilities

  • •Manage a caseload of participants, guiding them through the full Restart journey to sustained employment.
  • •Deliver one-to-one coaching, needs assessments, and tailored action plans to address barriers to work.
  • •Provide practical employability support including CV writing, job applications, interview preparation, and job search techniques.
  • •Build strong, trust-based relationships with participants and motivate them to achieve goals.
  • •Work with employers and internal teams to identify opportunities and match participants to suitable roles, while maintaining accurate records and ensuring compliance.

Pay and Benefits

Salary: GBP 30,000 annually
Perks:HolidayPensionLearning BudgetEmployee AssistanceWellness StipendVirtual GpPaid Volunteering

Key Requirements

  • •Experience in coaching, mentoring, or supporting individuals into employment or education.
  • •Passion for helping people succeed and making a positive difference in communities.
  • •Strong interpersonal and communication skills to build trust and influence others.
  • •Experience working in a target-driven or performance-focused environment.
  • •Confidence using IT systems and maintaining accurate, high-quality records.
Skills:CoachingMentoringInterpersonal skillsCommunicationOrganisationTime managementRelationship building
Languages:Welsh

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn