Senior Patient Admin Executive

Greet patients and direct them to the right department, register new patients and update existing records, and handle follow-ups. Serve as a primary contact for phone and email inquiries, including scheduling and routing calls. Verify payor eligibility, explain medical insurance coverage, support claims, and manage invoicing, billing, and collections. Ensure accurate data entry in the Hospital Information System while maintaining patient confidentiality and supporting team operations and quality procedures.