Assistant Manager, Digital Consumer Experience, SEA (Contract) (Ho Chi Minh City, 65, VN)

Adidas
Ho Chi Minh City
Workplace: OnsiteContractFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Analytical thinking","Stakeholder management","Collaboration","Time management","Presentation"]

Own end-to-end digital briefs across brand, commercial, app, and CRM moments to deliver SEA eCommerce forecast and KPIs. Partner with digital activation and CRM teams to benchmark consumer journeys, collate data and insights for optimization across owned ecosystem touchpoints, and ensure launch excellence with OTIF performance. Manage issue escalation via ticketing/SLAs and support campaign comms plans, content requirements, and—when needed—SEO topics for SEA eCommerce.

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FursaFursa
Adidas
Adidas
23 hours ago

Assistant Manager, Digital Consumer Experience, SEA (Contract) (Ho Chi Minh City, 65, VN)

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Last checked: 39 minutes agoStatus: Live

Job Summary

Own end-to-end digital briefs across brand, commercial, app, and CRM moments to deliver SEA eCommerce forecast and KPIs. Partner with digital activation and CRM teams to benchmark consumer journeys, collate data and insights for optimization across owned ecosystem touchpoints, and ensure launch excellence with OTIF performance. Manage issue escalation via ticketing/SLAs and support campaign comms plans, content requirements, and—when needed—SEO topics for SEA eCommerce.
Location: Ho Chi Minh City
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end digital briefs across brand, commercial, app, and CRM moments to meet forecast and KPIs, working closely with EM digital ops.
  • •Share benchmarks for best-in-class SEA eCommerce consumer journeys in partnership with EM CX teams.
  • •Collaborate with CRM, CX, and analytics teams to collate data and insights and identify optimization opportunities across owned touchpoints.
  • •Ensure OTIF launch excellence, manage site walk-throughs, and escalate issues/defects/bugs through the ticketing system with SLA monitoring.
  • •Support campaign comms plans, campaigns, content requirements, and relevant digital consumer experience projects, including potential SEO support.

Key Requirements

  • •3-5 years’ experience in digital commerce across owned web and owned app platforms or marketplaces, with strong understanding of online consumer behavior.
  • •Experience planning digital campaigns and executing on front-end digital products.
  • •Strong analytical and critical thinking skills, with stakeholder management experience and proficiency with tools (Excel, PowerPoint, Word, Outlook).
  • •Must be highly diligent, flexible, and adaptable to change.
  • •Collaborate across functions in a matrix organization with excellent time management and urgency.
Experience:3-5 yearsDigital commerceECommerceCRMMarketplaces
Skills:Analytical thinkingStakeholder managementCollaborationTime managementPresentation
Tech Stack:OutlookWordExcelPowerPointA/B testingUI designUX researchSEO

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
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